Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Our culture is incredibly important to us. We're proud of our heritage, our values and our people. In an ever-changing world, we need to be ready to adapt and meet the changing needs of our customers and people.
To meet these needs, Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions. As part of this, we have ambitious plans to modernise our IT estate, looking to leverage the Cloud and SaaS/PaaS, to change how we fundamentally deliver solutions to support our customer.
Reporting to the Head of Product Engineering, the Home Finance Engineering Manager will lead a stream-aligned product team, who look after our Home Finance application stack.
Working with Home Finance product engineering team, you will act as a servant leader for the product team, be self-organised, working autonomously & deeply data driven. You will be focused on continuous learning and improvement, coaching your team to high performance. You will need to be motivated, collaborative, thoroughly experienced in leading adoption of agile and DevSecOps ways of working. You'll be a critical conduit for prioritisation of backlogs and optimising the team for flow of change. Working at every stage of a product lifecycle development, you will put our customers at the centre of the teams thinking and decisions. You will primarily be managing a bespoke mortgage origination and servicing system built using Ruby on Rails, MySQL and other open-source software.
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements and this role offers a hybrid work from home /office model, with the expectation of being onsite for team meets and events. Our office locations include London, Potters Bar, Bristol and Isle of Man.
Duties/Responsibilities To lead, coach and inspire the Home Finance product engineering team, improving ways of working including driving agile adoption and DevSecOps, optimising for flow of change
Foster collaboration within the team, work cross-functionally with peer engineering managers, Product Owners and operational colleagues to achieve high-performance outcomes, deliver end-to-end solutions for customers
Enable a culture of continuous improvement, engineering excellence, and innovation
Provide capabilities that ensure Home Finance meet operational regulatory compliance, in particular FCA MCOB
Operation and maintenance of the financial systems, ensuring their stability, scalability and performance, achieving agreed service levels
Ensure compliance with security policies and standards and manage operational risks across the Finance product engineering team
Aid in the definition of the technology runway & deliver modernisation within the IT estate
Agree integration points into the wider Canada Life Group
Use data to inform decision making and targeted improvements
Develop and execute effective strategies for people development, talent and succession planning
Manage the team budget, with a focus on reducing the cost of ownership
Effective management of third-party suppliers to deliver great service and value for money
Define and track departmental and team-level OKRs (Objectives and Key Results), driving engineering team accountability and ensure alignment with Canada Life strategic goals.
Skills, Knowledge and Experience
Technical Demonstrable understanding of mortgage origination & administration systems and the associated regulatory principles, within financial services or similar sectors
Experience in delivering web-based architectural MVC apps (e.g. Ruby on Rails and React)and B2B APIs
Experience with defining, building and managing bespoke relational SQL databases
Experience of cloud platform architectures and delivery, for example GCP or Azure
Ruby on Rails, and experience of using
Experience in managing the operation and change management of critical finance systems, ensuring stability, performance and protecting service
In-depth working knowledge of various Engineering techniques, across all aspects of engineering including Cloud, Application, Data, DevSecOps, Automation (Deployment &
Testing), Continuous Integration/Continuous Deployment
Shift left on security
Use of monitoring and alerting tools
Non-technical A passionate leader and coach, who cares about creating a positive learning environment for your team, encouraging curiosity and development
Outcome focused with familiarity using OKRs
Foster collaborative cross-functional relationships and work effectively to deliver end to end outcomes for our customers
Have an ability to drive consensus through discussion, presentation of facts and negotiation
Strong senior stakeholder management skills, able to understand their needs and positively influence decisions
Excellent communication skills with the ability to explain technical concepts in a straightforward way
Ability to prioritise and plan complex work and respond effectively to a changing environment
Strong critical thinker with a collaborative problem-solving aptitude
Educated to degree level or 3+ years equivalent experience
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.