Account Manager in Birmingham - CV-Library

Account Manager – CHC Waste FM

Are you ready to take your career to the next level with a leading facilities management company that has been delivering excellence for over two decades? We are seeking a dynamic and experienced Site Services Manager (Account Manager) to join a passionate team and contribute to the continued growth in the Facilities Management sector.

Why Join Us?

Experienced Team: Join a team of knowledgeable and experienced professionals who are committed to developing your skills and supporting you in delivering outstanding customer service.

Ownership and Decision-Making: Take charge of your role with the autonomy to make decisions and determine solutions to challenges, contributing to the overall success of the company.

Proven Excellence: Work alongside colleagues who have a track record of delivering exceptional outcomes for customers, with some relationships spanning over 20 years.

Collaborative Environment: Embrace our ethos of collaboration and teamwork, where we work together to achieve common goals and uphold our reputation for service excellence.

Key Responsibilities:

Account Management: Oversee and manage high-profile customer accounts, ensuring the delivery of exceptional customer service.

Relationship Building: Conduct regular visits to customer sites, building and maintaining long-lasting relationships that contribute to the longevity of contracts.

Opportunity Spotting: Identify opportunities to enhance service provision and contribute to the growth of the company.

Communication Skills: Employ excellent communication skills to maintain seamless service between the client, suppliers, and customers.

Waste and Facilities Management: Utilise your knowledge of waste and facilities management to find effective solutions that meet customer needs.

What We Offer:

Professional Development: Continuous learning opportunities to expand your knowledge and understanding of the waste management and Facilities Management sector.

Competitive Salary and Package: Salary and package will be dependent upon experience and what you can bring to the role, but will include bonuses linked to performance, both in terms of targets and overall contribution to the company.

What we are looking for:

* An understanding of waste management solutions – particularly Total Waste Solutions

* A proven track record of building and maintaining relationships

* The ability to spot opportunities to sell and develop the service provision

* An excellent communicator, who can handle both customers and suppliers, and can seek resolutions when issues arise

If you are a results-driven individual with a passion for Facilities Management and waste solutions, we want to hear from you