About the opportunity
In this role, you’ll be the first point of contact for your clients and must be confident and speak with authority on campaign activity and provide valuable advice and counsel.
Manage multiple accounts; develop positive working relationships with all customer touch points
Drive client retention, renewals, upsells and client satisfaction
Working closely with clients to develop strategies
Create and distribute compelling press releases, pitches and media kits
Update administrative elements of account management - coverage reports, status reports, media lists
Leverage technical tools and data to manage campaigns to exceed expectations
Develop and implement strategic plans to manage and grow accounts
Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio
Prepare campaign insights reporting, including analysis and research
Demonstrable experience of running PR campaigns and communications accounts
Excellent writing skills and attention to detail
Sound understanding of both traditional and digital communications
Being involved in pitching for new business and developing PR proposals
Former journalist with NCTJ is preferred
Ideally agency experience or in-house management of multiple brands
Capable of building strong relationships with our clients
Excellent listening and presentation skills
Sharp attention to detail
Passionate - You’ll be an avid supporter of the team and your clients.
Ambitious - Looking to help propel client success and success for the agency as a whole.
Curious - You’ll have a thirst for knowledge and use this curiosity to deliver incredible outcomes.
Customer-focused - You will be a highly organised person with great attention to detail who thrives on developing and maintaining close relationships with clients.
And finally, a cracking human being. We’re all about people at Strand PR.
About Strand PR
Strand PR is the no-nonsense PR, communications and marketing agency. Our passion is helping businesses communicate key messages to their target audience in the right way.
Whatever our clients’ requirements, we’ve got the skills to deliver results - and our comms toolbox boasts the full package; from tried-and-tested PR techniques to the latest digital marketing innovations.
Established in 2012, Strand PR is based just outside Royston in Hertfordshire - within the beautiful grounds of the Cokenach Estate in Barkway.
We’re far from just a small, rural agency, though. We’re proud to have worked with businesses of all sizes, from the length and breadth of the UK and around the world, in multiple sectors.
Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the 'perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for this or other roles!