WHAT IS IN IT FOR YOU?
Annual salary of up to £35,000 – possibly negotiable depending on experience
Permanent position working from 9.00 am until 5:00pm Monday – Friday
Flexible working hours available
23 days holiday plus bank holidays
Death in service benefit
Critical illness benefit
Free on-site parking
The opportunity to work in a highly supportive environment where your ambition can be realised
A unique opportunity waits for an ambitious Insurance Account Executive to join a prominent independent insurance broker located in Gateshead. Renowned for their strong reputation and unwavering commitment to delivering excellence, they take pride on fostering a culture that supports and encourages career advancement, backed by a young and driven management team.
The business is dedicated to providing a platform for its team members to excel and progress, with ample opportunities to attain valuable qualifications in the industry. With a focus on nurturing talent and fostering growth, it seeks individuals who share passion for delivering exceptional service and are eager to make a mark in their careers. This is an exciting chance to be part of a thriving team that is dedicated to achieving professional excellence while being supported every step of the way.
Taking first notification from the client, issuing claims forms, validating the claim against the policy coverage
Liaising with insurers, loss adjustors and uninsured loss recovery companies, providing customers with advice on mitigating their loss and how their policy may react
Ensuring premiums have been paid, informing customers on how their policy premiums may be affected by their claim and passing the full settlement to the client
Identifying suspicious, complex or high value claims and raising these with management
Creating new claim files and recording using bespoke IT software
Ensuring all claims follow the policy conditions and consulting with senior management or legal representation if necessary
Processing claims quickly and correctly, working on behalf of the client/customer and liaising with Insurers as appropriate
Ensuring all business activity fully complies with FCA regulation and company procedures as detailed in the compliance manual – using checklists and support documentation as provided by the company to assist with demonstrating compliance
Handling complaints in accordance with company procedures and regulatory requirements.
Providing professional and efficient service and advice to all customers through the promotion and recommendation of products and risk management advice in accordance with customer demands and needs, whilst ensuring full regulatory compliance
Developing existing client accounts by way of cross selling, up selling and generation of referral and recommendation business opportunities
The ideal candidate will want to forge a successful career in commercial insurance and have a minimum of 2 years’ experience within commercial insurance.
Knowledge of the end to end claims process.
Adept in use of MS Office 20XX, MS Outlook, Excel / spreadsheets
Previous experience of working in a highly regulated environment
Empathetic communicator – able to see things from another person’s point of view
Self-motivated, results orientated – enjoys working towards targets and focussed on results
Professional personal presentation and communication at all times
Reliable with strong work ethic .
If you have relevant experience, are ambitious and want to join a progressive business, click ‘Apply Now’ alternatively Kieran Gill is the point of contact for this position. He can be contacted on (phone number removed) or at (url removed)