Job Title: Credit Controller
Location: Liverpool, hybrid working 3 days in the office 2 from home.
We have an exciting opportunity to join a well-established company that supplies housewares across Europe. As a Credit Controller you will play a pivotal role in ensuring the smooth administration of credit notes and outstanding debts. Your attention to detail and dedication will be crucial in maintaining financial accuracy and timeliness.
As a Credit Controller you will:
Raise credit notes.
Effectively managing customer queries via telephone and email.
Collaborate closely with our Sales Team.
Proactively chase outstanding debts to secure timely payments.
Send out overdue letters to encourage debt settlement.
Responsively address a high volume of inquiries via phone and email.
Generate monthly statements for review.
Assist in the opening of new customer accounts.
Receive customer payments and accurately recording them.
Participate in monthly aged debt meetings.
Monitor the accounts inbox for timely responses.
Provide exceptional aftersales support.
Utilise customer portals for efficient communication and data management.
Experience working within an accounts receivable and/or credit control environment.
Knowledge and experience of Microsoft Office and accountancy software
Accurate, efficient, and organised with the ability to prioritize tasks as needed.
Ability to maintain strong relationships with external clients and internal colleagues.
Professional, confident, and diplomatic when liaising with others.
Hybrid working 3 days in the office 2 days from home (can work from home after 5 on office days to)
20 days holiday plus bank holidays – holiday allowance increases with years of service.
Generous staff discounts.
Free onsite parking.