If you happen to be an experienced Credit Control professional with a talent for leadership and a passion for process improvement? Galent Recruitment is delighted to be partnering with an established outsourcing firm in Otley, Leeds, in their search for a dedicated Credit Control Team Leader to join their dynamic team.
About the Role:
As the Credit Control Team Leader, you will play a pivotal role in managing the credit control team and ensuring the smooth operation of the credit control process. Your responsibilities will include:
* Setting and monitoring SLAs/KPIs, providing regular reports on team performance.
* Conducting performance reviews, ensuring Ledger reviews are scheduled weekly, and 121 meetings are held monthly.
* Reviewing unallocated cash and proactively identifying areas for improvement.
* Leading the recruitment process for credit control staff, ensuring a comprehensive induction is provided to new team members.
* Project planning and onboarding of new customers.
* Managing credit risk while effectively collecting debtor balances.
* Identifying process inefficiencies and implementing continuous improvements.
* Liaising with Auditors and providing required information within tight deadlines.
* Providing ongoing training, coaching, and development opportunities for existing team members.
Attributes and Skills:
To excel in this role, you should possess the following:
* Minimum of 2 years of experience in managing a team of Credit Controllers.
* Strong communication skills, both written and verbal.
* Proficiency in Excel for spreadsheet analysis.
Why Join Us?
At Galent Recruitment, we're committed to connecting talented professionals with exceptional career opportunities. By joining our client's outsourcing firm in Otley, you'll be part of a supportive team that values growth, innovation, and collaboration.
You will have the chance to make a significant impact by leading a dedicated credit control team, improving processes, and contributing to the financial success of the organization.
If you are an ambitious Credit Control professional looking for a leadership role with room for growth and development, we want to hear from you