Job title: Credit Controller
Location: Warwick ( hybrid 2 days office based )
Duration: 6 Months
The Credit Controller (SCC) is responsible for the billings and cash collection service on behalf of National Grid's (NG) Electricity Regulated, Non-Regulated and NGSmart businesses. Working collaboratively with key National Grid Commercial, Financial and Treasury Managers to ensure full compliance to the Regulated contract, Connection and Use of System Code (CUSC), controls and operating procedures in line with our regulatory, legislative obligations, NG UK Credit Policy and Credit and Risk industry guidelines and best practice. Actively build and maintain appropriate relationships with customers, NG senior managers and peer groups in order to protect National Grid's compliance, reputation and commercial position.
Achieve or exceed critical cash flow targets by providing robust and efficient cash collection and billing services to comply with NG businesses Regulatory obligations, KPI's and SLA's.
Recommend and enforce contractual and commercial remedies that maximise recoveries in the event of a payment default. Support the Billing & Cash Collection Officer, Head of Order to Cash and NG businesses in negotiations with the Regulator and third parties specific to cash collection in order to minimise credit risk exposures and bad debt.
Support the Billing & Cash Collection Officer and Head of Order to Cash in providing expert opinion and guidance to NG Businesses in the development of regulated (CUSC) modifications, non-regulated and NGSmart contractual amendments specific to credit. Safeguard credit management best practice from dilution which could result in a bad debt or credit exposure risk to NG.
Ensure compliance with Sarbanes Oxley, Regulatory obligations and NG's internal controls framework
Develop and maintain customer, stakeholder, tax, treasury and offshore service provider relationships to aid resolution of issues thereby accelerating the cash collection cycle. Own and resolve complex ad-hoc requests and escalated service issues that may impact the delivery of NG business unit objectives. Represent Order to Cash at regular NG Managers forums and meetings
Support the develop of the National Grid UK Credit Policy and Sub-Policy documents to reflect industry and CICM credit management best practice and ensure the documents are relevant, updated and accessible to NG Businesses. Monitor and resolve areas of non-compliance with the Policy
Embrace and be an advocate of Performance Excellence (PEx). Challenge existing processes, MI, reporting and controls to identify opportunities that achieve operational efficiencies. Implement best practice, drawing on external sources, own experience and internal references in order to drive increased value for the business
Promote a positive safety and wellbeing culture through visible proactive, consistent and influential behaviours. Report all incidents, near misses and hazards, taking action as necessary to control hazards as appropriateRequirements:
Extensive experience in Collections Management within Regulated and Non-Regulated Businesses
Experience in contract management
Experience of partnering Offshore service providers
Experience of Direct Debit processes.
Minimum of 5 years' experience in credit.
Specialist knowledge of Electricity Regulated Contracts (CUSC)Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon is an employment consultancy and operates as an equal opportunities' employer