Job Description
Portfolio Credit Control are currently partnered with a well-established and reputable waste management business who have a global presence. This successful business have had an expansion of works in their Dublin branch and are currently looking to add some additional talent to the Credit Control function. This is a great opportunity for someone who wants to join a business who will make you feel valued, offer you longevity and stability and provide a generous bonus scheme as well as long term career opportunities.
Role Summary
Working as a key part of a medium sized team to effectively maximise cash collections from clients via telephone, fax, email and internal/external meetings
Primary Responsibilities
Minimise over 60 days debt by effectively managing collection activity and account issues in a targeted and methodical manner
Maintain an up-to-date AR by ensuring unallocated cash receipts, refunds, write off's, e-billing and general housekeeping activities are completed in a timely fashion
To work to DBO, Debt reduction and dispute targets for your portfolio
Ensure our credit control systems remains up to date and accurately reflects activity and, or, the status of invoices
To deal with customer enquiries/disputes and liaise with the sales team and Branches to resolve issues in a timely manner
Provide management with information on collection activity when required
Aiding in the processing of payments from customers, including cheque and credit card payments and any other Data Entry that is needed for example client portals
To maintain an acceptable accounts receivable classification Debtors Days
To chase order numbers and any other duties associated with reducing debtors days
To be able to handle high volume calls and emails
Maintain excellent relationships with the clients, Branches and Regional Directors
Adhere to company policies and procedures, whilst approaching the role in a professional and competent manner
Take action to ensure reoccurring issues are corrected
Other ad hoc accounts duties if requested
Character Specification
Good communication skills
Personable and outgoing
Team player
To be able to work on own initiative
Self-motivated
Confident when dealing with people
Experience & Qualifications
Proven commercial credit control skills at medium to large companies
GSCE Maths and English or equivalent
Full driving licence.
Competencies
Must be able to maintain good customer relations at all times
Strong computer literacy skills including MS Office applications or similar
To be methodical when performing daily tasks. Thereby ensuring the branches compliance with SK procedures and legislation