Job Description
An exciting opportunity has arisen for an experienced Credit Controller to join a long standing, successful business who has grown significantly through acquisitions in recent years.
This is a hybrid role with the opportunity to work from home 2 days per week and 3 days per week in their modern offices in Hitchin.
Summary:
As Credit Controller, you will manage a portfolio of trade debtor accounts and handle the collection of finances. You will be targeted with the responsibility to manage debt recovery.
Role Responsibilities:
Chase debt via both verbal and written communication – in particular, regular telephone contact with debtors.
Ensure customer queries are processed and resolved in an efficient and timely manner.
Preparation of chasing letters and issuance of legal action where necessary.
Monthly statement production and distribution.
Undertake regular reporting to the Senior Controller including debtor levels and overdue accounts.
Complete monthly reports for members of the finance team and other internal departments.
Arrange and attend meetings as necessary to discuss and resolve debt collection issues.
What we're looking for:
Competence in Microsoft Office products including Excel and the drive and ability to learn new systems and processes.
Target driven with focus to deliver on cash management KPIs and proactively reduce aged debts.
Strong analytic and numeric skills.
Able to prioritise your workload and demonstrate flexibility.
Strong communication and interpersonal skills.
Persistence and tenacity, assertiveness without being aggressive, ability to build relationships with clients.
Good attention to detail.
To work as part of a highly professional and friendly team, with flexibility to also work independently on individual tasks or specific projects