Credit Controller - German Speaker in Glasgow - CV-Library

We're delighted to share that we're recruiting for a German speaking Credit Controller to support our excellent team in building a platform that's efficient, effective, scalable, and therefore World Class.

The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met.

The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.

About us

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with game-changing organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.

Operating through a global house of specialist recruitment brands, we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them. The world is changing. And the people who change the world work with us.

What are the day-to-day tasks expected in the role?

Manage a portfolio of client accounts ensuring invoices are paid promptly
Utilising all available communication channels, prioritising telephone contact
Utilise relationships with key stakeholders to drive query resolution and payment
Ensure a best in class client experience
Deliver monthly debt, cash collection and DSO targets
Produce monthly customer statements
Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc
Attend regular ledger reviews with Credit Control Manager/Team Leader
Select and escalate accounts to Legal or Trade Debt Partners where appropriate
Maintain accurate records in SAP
Managing financial compliance and adherence to SThree process
Support Credit Control Team Lead with ad hoc initiatives

What Skills, Knowledge & Experience would I need?

Fluent German speaker
Experience of managing a high volume ledger (desirable)
Expert communication and presentation skills
Ability to review data and confidently make decisions
Great negotiator
High degree of proficiency with Microsoft Office software (Excel, MS Word).
Self-starter, disciplined, and detail oriented

What can SThree offer me in return?

The choice to work flexibly from home and the office, in line with our hybrid working principles
Bonus linked to company and personal performance
Generous 28 days holiday allowance, plus public holidays which can be taken at a time to suit you
Annual leave purchase scheme
Five days paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering `
Discounted dental insurance
Opportunity to participate in the company share scheme
Access to a range of retail discounts and savings

What we stand for..

We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.

If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.

What we stand for..

We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.

If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help