Credit Controller in Billington - CV-Library

Credit Controller
Reports Directly To: Company Secretary / Operations Manager / Managing Director
Job Summary: Collection of aged debts and to assist in achieving the monthly cash collection targets. To carry out timely and efficient duties as set out below. To ensure the highest level of service at all times
Salary: dependant on experience
Hours of work: Monday - Friday 08:00 – 17:30 with ½ hour unpaid lunch – total hours 42.5
Management and ownership of all aged debt portfolio from telephone, emails, overdue letters all the way through to solicitors if required.
Run weekly reports on all aged debt and hold weekly meetings with Managers updating on bad debt an escalation process
Manage the escalation process (or payments outside of terms)
Manage mailbox, resolving queries by telephone and email that have been disputed in a timely manner.
Experience and skills required:
* Thrives in a busy environment and handles stressful situations calmly and professionally
* Good knowledge of credit control in a similar environment
* Competence to deal effectively staff and clients at all levels
* A High degree of numeracy and accuracy
* Excellent organisation and time management skills
* Ability to work to achieve deadlines
* Appropriate computer skills IE: Sage 50 Professional , Excel, google docs
* Ability to prioritise
* Good organisation and communication skills
* Ability to work effectively as part of a team as well as working on own initiative