Job Description
Are you looking to work for a company that is dynamic, in growth mode, great collaborative bunch of people? If so, your Credit Control expertise could be just what they are looking for too!
This is a varied role, you will be responsible for circa 500 accounts, liaising with customers efficiently and proactively whilst ensuring collection targets are met.
Key responsibilities & accountabilities
• To undertake effective collection and obtain earliest possible settlement accounts so as to improve cash flow and minimise bad debt exposure.
• Account Reconciliations
• Responsible for circa 500 Key Accounts
• Deal with customer enquiries and able to identify & manage the need for credit notes
• Maintaining and building relationships with customers whilst ensuring collection targets are met
• Liaising with internal departments to resolve queries
• Action and monitor all debtors
• Be able to produce and manipulate Excel workbooks to intermediate level
• Daily / Weekly analysis of all New Accounts open for investigations
• Monitoring credit alerts
• Sending statements & copy invoices where requested
• Monitoring billing cycles and ensuring customers’ receive data
• Ensure accounts on stop / hold are monitored and dealt with promptly
• Undertake all activities in line with Company Health, Safety, and Environmental policies and procedures and participate in the development of a safe and healthy workplace.
Skills & Knowledge
• Successful candidates will have experience within a corporate/retail collections department
• System requirements – Excel (intermediate level – spreadsheets / formulas)
• Experience in low volume high value credit control
• The ability to work to tight deadlines, demonstrating a proactive, problem solving approach