Welfare Administrator

Job Overview

Reading, England
Job Type
Full Time
£22,000 - £23,000 Per Year
Date Posted
15 days ago

Additional Details

Job ID
Job Views

Job Description

A great opportunity to work as an administrator for a growing charity based in Sandhurst

Your new role

This is an exciting opportunity to add real value to a growing charity and to make a real and lasting difference to people in their time of need. As a Grants Officer/Caseworker you will join a busy team of six. Our motivated and dedicated team members are focused on supporting people to apply for help, delivering a high standard of client experience and keeping detailed, clear records. Your days will be rewarding and varied and include acting as the first point of contact and managing a caseload of applicants to ensure all required information is ready for review. You will have administrative experience of working in a busy, customer facing environment, using a database to update case notes.

What you'll need to succeed


  • Minimum 2 years working in a similar role in administration or with casework
  • Excellent administration skills with an eye for detail
  • Strong client servicing skills used to dealing directly with clients
  • Confident communication skills and able to demonstrate empathy
  • Confident with Microsoft Office
  • Experience of using a CRM database


  • Experience of working with a vulnerable client group

What you'll get in return

  • 25 days leave (+circa 3 at Christmas)
  • £22,000- £23,000 per annum
  • Excellent pension scheme
  • Life Assurance
  • Private Health
  • Dental Insurance

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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