Job Overview

Abingdon, England
Job Type
Full Time
Date Posted
23 days ago

Additional Details

Job ID
Job Views

Job Description

Job Title: Food & Beverage Assistant

Department: Food & Beverage Departments

(Bar/Restaurant/Conference & Events)

Responsible to: Department Manager

Salary: £9.11 per hour

Days: Flexible working pattern (full time and part time) over 7 days

Hours: Breakfast shift 06.00-11.00am OR Evening shift 17.00-23.00pm

General Scope and Purpose

To be totally customer focused with the service you provide. Taking orderings and consistently delivering excellent customer service with an informed, friendly, and effective approach. Waiting on tables ensuring that they are cleaned and reset between each service.

To assist with the service of our guests, thus ensuring all guests receive efficient, professional service always, thus satisfying their needs.


  • To have a good knowledge of the preparation and service of all dishes and products on the menus and product lists.
  • To serve all guests in accordance with standards laid down.
  • To ensure tables are set and cleared to the Company standards. This to include bar, restaurant service and conference and events.
  • To provide attentive service during the meal and watch for special requests.
  • To assist in the general cleaning of your working areas.
  • To take every opportunity to upsell- desserts, starters, drinks etc.
  • To practice the correct and safe use and care of all items of equipment.
  • To be fully aware of and strictly adhere to security procedures laid down.
  • To attend work consistently well groomed, in uniform, as laid down to the standard required.
  • To be fully aware of and observe current liquor licensing laws.
  • To consistently deliver superior customer service
  • To attend training when required.
  • To suggest ideas for further improving department and customer service.
  • To be fully aware of and observe all security procedures.
  • To be fully aware of hotel activities and facilities.
  • To report all damage, hazards and wear and tear occurring within your areas of work.

This Job Description cannot be exhaustive due to the peculiar requirements of the hotel industry. Therefore, the job-holder may be required from time to time to carry out tasks requested by the Management.


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