Contract type- Full time- Permanent.
Location: Teesside ISC.
Salary: £26,000 per annum
The Registry & Operations Coordinator (Scheduling & Systems) is a key role within the Registry and Operations Team, who will coordinate the planning and distribution timetables to students and centre staff, keep records of teaching rooms and facilities, and liaise with Teesside University regarding booking of rooms for events and meetings. The Registry & Operations Coordinator (Scheduling & Systems) will also oversee data systems and provide management information and ensure student data is maintained and accurate. Furthermore, they will provide key data to stakeholders to support the operation of the ISC. The post holder will also assist with induction programmes and other events and assist within the Student Experience Team as required.
- To be responsible for timetabling classes, in conjunction with the relevant Academic Staff, using specialist software
- To liaise with relevant university departments to ensure appropriate rooms are booked for ISC use
- To organise the distribution of timetables to tutors and students, and ensure current versions are displayed on notice boards
- To ensure students are allocated to correct classes on the electronic register system
- To reconcile and keep the accurate room and IT equipment data
- To manage ad hoc rooms bookings
- Ensure the Centre has adequate furniture, clocks and classroom provision for the teaching of its students by ensuring termly audit checks are carried out
- To produce and maintain detailed process guides on scheduling processes
- To ensure data is uploaded and updated as required within Progresso
- To coordinate the adding of students onto Teesside University Systems
- To support the provision of statistical analysis and reporting as required
- To produce and maintain a detailed process guide on adding students to Teesside University
- To provide general administrative support for the Centre as required and cover administration duties for other members of staff when absent and during peak periods
- To foster productive relationships with the student body and other members of staff
- To provide student-facing advice and support at the Student Services Helpdesk
- To promote and safeguard the welfare of students, with particular regard for under 18’s
- To assist with registry, induction and arrivals, which will include evening and weekend work during these periods
- To assist the Centre Director, Assistant Directors as required, within the scope and grading of the post.
- Level 3 qualification (Desirable)
- Timetabling Software (Desirable)
- Experience managing or supervising staff (Essential)
- Experience of working in administration (Essential)
- Experience of working in with planning, scheduling or timetabling or related field (Essential)
- Experience in working with database systems (Essential)
- Experience of working with students in an education environment (Desirable)
We are a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.
Study Group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.