We are looking to recruit an experienced Client Relationship Manager to join the Client Services department on a permanent basis. This role affords you fantastic opportunities to work alongside world-famous and renowned brands, and playing a pivotal role in the development of our working relationships with our clients.
What does Ventrica do?
Ventrica is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. We are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 Ventrica picked up two awards at the prestigious European Contact Centre & Customer Service Awards. Gold for Best Outsourcing Partnership (Large) and silver for European Outsourced Contact Centre of the Year. In 2017 we won gold for Best Contact Centre Outsourcer in Europe at the same awards, and in 2018 we came 63rd in the Sunday Times Fast Track 100.
What will I do?
What do I need?
What will I be paid?
The salary for this role is £40,000 to £50,000 per annum, depending on experience.
What hours will I work?
Monday to Friday, 9:00am to 5:30pm, although flexibility will be required in line with the needs of the business.
Where will I be based?
Initially, this role will be home-based, as such you will need to have your own laptop/PC running MS Windows 10, along with a strong internet connection. Within this role, it is expected that flexible arrangements can be accommodated to cover a blend of office-based and remote working longer term, as such you will need to live within a commutable distance of Southend-on-Sea, Essex.