Retentions Team Leader
£23,000 - £25,000 + monthly bonus
12 month FTC / Monday to Friday - office hours
Our Manchester based client is an ambitious and expanding industry leader with big plans for 2021. They're looking to hire a Retentions Team Leader to on a 12 month fixed term contract that has potential to become permanent.
They have a brilliant reputation, a great track record of success and offer brilliant training and career development . The business has a brilliant culture, built on fun and trust and rewards & values its employees highly.
Retentions Team Leaders will manage a team of 4 Retentions Advisors who manage existing client relationships in order to retain business & generate additional sales. The role involves motivating and leading the team to drive individual & collective performance, to ensure SLA's are met and a high level of service is achieved. The role will offer the opportunity to take on additional projects and responsibility and offers potential for the role to become permanent.
What's on offer:
*£23,000 - £25,000 salary
*Monday to Friday - office hours
*Payday drinks & breakfast club
*Gym & dining discounts
*Regular social events
*A brilliant working environment
*Development for a permanent contract / development into other areas
Experience in Sales or Customer Service Team Management is required. Apply now!
Retentions Team Leader, Team Leader, Manager, Customer Service, Sales, Inbound, Admin, Administrator, Call Centre, Contact Centre, Manchester.