Job Overview

Edinburgh, Scotland
Job Type
Full Time
£50,000 - £70,000 Per Year
Date Posted
21 days ago

Additional Details

Job ID
Job Views

Job Description

Self Pay Adviser | Competitive | Spire Edinburgh | Murrayfield | Full-Time - Excellent Benefits Spire Edinburgh Murrayfield Hospital is currently looking to recruit for a Self Pay Adviser on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team. The hours will be on a rota basis, Monday to Friday, between 8 am and 6 pm. The primary responsibility of the Self Pay Adviser is to communicate effectively, positively and professionally with customers in order to facilitate their conversion from enquiry to a clinical consultation, test or procedure with Spire Healthcare Duties and responsibilities Professional handling of self-pay enquiries (capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help) from phone calls and emails with prospective self-pay patients Adopt ethical techniques to convert enquiries to outpatient appointments, procedures or tests Meet team and individual targets relating to conversion, revenue and appointments. Attend patient information events to represent the company and our services Learn skills required to assist in outpatient appointments team as and when required Who we're looking for The successful candidate must have excellent customer service skills Strong IT and telephone skills are required Healthcare experience would be an advantage SAP knowledge would be ideal Experience working in a Sales role either face to face or telephone would be ideal Organised and with a keen eye for detail as accuracy is a key requirement for the position Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Please see the attached benefits leaflet for more information. We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications


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