Job Overview

London, England
Job Type
Full Time
£45,000 - £50,000 Per Year
Date Posted
15 days ago

Additional Details

Job ID
Job Views

Job Description

An exciting opportunity has arisen to join an established firm, within the Shipping & Logistics industry as a Freight Forwarder and Office Manager, to be based at offices in South East London.

The Company

With aspirations to become a major UK player within the field of Freight Forwarding & Customs Brokerage, the company leverages specialist knowledge and technologies to provide an outstanding quality of service to its customers.

Duties and Responsibilities:

  • Manage office staff
  • Timely complete and respond to all customers inquiries surrounding transport solutions.
  • Arrange Road, Sea and Air Freight Import& Export Shipments on behalf of customers.
  • Accurately input data provided by our customers into specialised software system.
  • Request and Negotiate Price quotations from airlines/shipping lines/hauliers informing about the Freight price, terminal charges, cost of special documents, insurance prices, as well as prices for handling the goods.
  • Accurately collect required information from clients and liaise with the Customs clearance team to prepare documentation for Imports & Exports and calculate VAT/Duties cost, in compliance with HMRC guidelines.
  • Create valid Customs declarations through CHIEF / CDS (Customs Handling of Import and Export Freight / Customs Declaration Service).
  • Create Transit declarations through NCTS (New Computerised Transit System)
  • Monitor customer cargo collections and deliveries.
  • Arrange clients Invoicing & Payments.
  • Maintain an open communication and develop trusted working relationships with the customs clearance and freight forwarding teams.
  • Interact with customs authorities to address any issues/questions that may arise during the shipping process.
  • Actively promote and develop the full range of freight forwarding services.
  • Support the operations team.

To Be Considered:

  • Significant experience of working in a freight forwarding environment is essential - Airfreight and/or Sea freight and/or Road freight.
  • Experience with documentation services (Certificates of origin, Letters of Credit)
  • Leadership quality.
  • Understanding of HMRC Tariff, rules of origin, Duty and VAT calculations, Incoterms for a diverse range of product types.
  • Extremely organised with a high level of attention to detail.
  • Strong interpersonal and excellent communication skills.
  • Excellent IT knowledge including Microsoft Office.
  • Keep up to date on all regulatory requirements.
  • Previously established network that can be utilised within the company.
  • Minimum GCSE Standard in English and Maths (or Equivalent) is essential.


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