Job Overview

Stowmarket, England
Job Type
Full Time
£10 - £10 Per Hour
Date Posted
5 days ago

Additional Details

Job ID
Job Views

Job Description

A client of ours in the Woolpit, Stowmarket area is recruiting for an Administrator to join their growing team. This is a temporary - permanent position working in the commercial vehicle sector. This role is at the heart of what they do understanding their customers and going the extra mile to exceed their expectations.

Monday - Friday 8.30-5.00 OR 9.00-5.30 role
paying an hourly rate of around £10.00 per hour

As an Administrator you'll be working in a busy but friendly and supportive environment:

Answering incoming telephone service requests professionally and promptly within 3 rings
Dealing with customer email requests on a timely basis
Using their bespoke software systems to:
- Record vehicle defects and issues
- Manage vehicle defects through the repair process, recording and updating all necessary information
You will ensure customers are updated throughout the repair process
Managing suppliers throughout the repair process, building effective rapport to ensure agreed service levels are achievedIdeal candidate:

Self-motivated and target driven
Build rapport with customers to fully understand needs
A team worker
Confident in your communication, instilling trust from others
Computer literate
Experienced working in a call centre environment

If this Administrator role sounds suited to you and you have call centre and customer service experience please apply with your CV. #officejobs


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