To provide an effective administrative service to Customer Finance to ensure that all service users receive a financial assessment.
To identify users in receipt of means tested services who require a financial assessment; to ensure that Community Finance Advisers meet weekly visit targets in order help optimize the financial resources of the Council.
To be the main point of contact for all users and / or family members to arrange financial assessments and to provide advice and information on the financial assessment process
To ensure that action is taken for those users who decline visits to be invoiced as appropriate.
Experience of a busy administration/coordinator role would be advantageous, and the ideal candidate will also have good customer service skills. Training will be given