Support Administrator

Support Administrator

Job Overview

Location
Winchester, England
Job Type
Full Time
Salary
£20,500 - £20,500 Per Year
Date Posted
8 days ago

Additional Details

Job ID
737417
Job Views
1

Job Description

Working for a fantastic organization in their Winchester office, this position requires a well-organised, personable individual with at least a year of experience working within a busy office environment who can work using their own initiative as well as part of a team. The successful candidate should be conscientious, reliable, efficient and display a willingness to learn and help.

Job Description:

* Monitoring the Enquires inbox, forwarding on the emails to the relevant teams.

* Assisting the Pensions Administration department in the production or amendment of written or visual material (such as letters, trustee meeting packs, reports, memos and presentations)

* Updating of member records on the Pension Administration system and Member Portal.

* Creating correspondence with agreed member updates such as change of address, surnames, title, forenames, date of birth, date of marriage etc

* Administration and ownership of ad hoc tasks such as certificate returns, member Identification forms, banking and member satisfaction

* Support ad hoc requests from the client administration teams such as the booking of internal meetings, including the arrangement of invites, room and ordering of lunches

* Issue and update of calendar invites and make travel arrangements.

* Opening and scanning of post each day; distributing to team members in a timely fashion.

* Updating and reconciling postal logs (with both physical and electronic post received)

* Retrieving archive files daily and scanning the required case history to the workflow system

* Provide regular support in the scanning of documentation in line with the departmental paperless policy.

* Support the departments daily printing needs with individual cases

* Taking responsibility for the quality and adhering to internal service level agreements.

* Support with bulk print and mailout exercises in accordance with internal deadlines

* Take responsibility for the planning and organisation as well as the reconciliation with all exercises.

* Monitoring of the team’s mailbox, including the allocation of work to the workflow system

* Updating the Portal post log with any submissions received to the mailbox.

Person Specification:

* Previous experience working in an office environment

* Organised with excellent attention to detail

* Good standard of education

* Ability to work alone and / or as part of a team with fluctuating workload

* Ability to use own initiative as appropriate.

Additional Information:

* Monday – Friday, 09.00am – 5.30pm(one week in the office, one week wfh)

* 21 days holiday increasing 1 day per year to 26 days

* Facility to buy or sell holiday buy up to 8 days and sell up to 5 days per year

* Life assurance scheme

* Permanent health insurance scheme

* Group personal pension plan

* Free eye examinations

* Cycle to work initiative

We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy.

Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal

Location

Similar Jobs

AUCTORO RECRUITMENT LIMITED

Senior People / HR Advisor

Full Time

Hays Specialist Recruitment Limited

Telehandler - Long Marston

Full Time

Jonathan Lee Recruitment

Engineering Director

Full Time

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept