Ecommerce Administrator

Ecommerce Administrator

Job Overview

Leeds, England
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
Job Views

Job Description

SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products.  
We are currently looking to recruit an Ecommerce Administrator into our Leeds office and to work with our Ecommerce team in managing our B2C websites.
What does the role involve?
As Ecommerce Administrator, this is a varied role where no two days are the same.  You will be managing content, pricing, and technical information on the websites and liaising with customers via email and telephone, ensuring that customer questions and enquires are dealt with in a professional and timely manner and liaising with manufacturers for technical and pricing advice.
You will also be processing customer orders on our ERP system, so a high level of accuracy and attention to detail is required and be dealing with internal stakeholders to ensure that orders are delivered correctly and to time.
We are looking for motivated individual who is a self-starter and keen to learn about the world of ecommerce. A good communicator, who works well both in a team and on their own. Product and system training will be given.
The successful candidate will ideally have:
•    Some experience with tele-sales or customer service
•    An interest in online sales and creating web content is highly advantageous but not essential as this will be taught
•    Good communications skills, both verbal and written with a focus on customer service
•    Ability to multi-task and a willingness to learn. 
•    Good IT skills and comfortable with new and evolving technologies   
In return we offer:
•    Competitive salary with annual pay award and staff recognition schemes
•    25 days holiday + 8 bank holidays. Company closed during Christmas period.
•    A great pension, with SIG contributing up to 7.5% and up to 4x life insurance 
•    Money saving with retail discounts via colleague portal
•    Cycle to Work scheme  
•    Share Incentive Scheme


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