Technical Administrator

Technical Administrator

Job Overview

Dinas Powys, Wales
Job Type
Full Time
£19,643 - £21,643 Per Year
Date Posted
7 days ago

Additional Details

Job ID
Job Views

Job Description

Are you an experienced Technical Administrator looking for an exciting new challenge? If the answer is YES, the team at NoteMachine could have the ideal role for you!

Here at NoteMachine, we are recruiting for an experienced Technical Administrator to join our busy team in Crickhowell. This is a full-time role working 40 hours per week, Monday to Friday 08:30 - 17:00.

What will I be responsible for?

As our Technical Administrator, you will work within a small team providing Administrative support to our Technical Helpdesk, who maintain and ensure network connections to our ATMs and our Engineering teams in the field. The role involves tracking, collecting and checking large amounts of data relating to our ATM estate, as well as organising and co-ordinating broadband and telephone line installs. Other duties include:

Maintaining accurate records through data entry into various systems and spreadsheets
Ensuring the reliability and accuracy of data within databases to enable accurate reporting
Liaison with 3rd party contractors
Answering telephone queries to provide information and answering administrative queries
Providing ad-hoc and ongoing project administration under the direction of line management
Assisting in the preparation and presentation of documentation to prove compliance with internal and external standards (e.g. ISO)
Other general administrative duties as directed by line management.Who are we looking for?

To be our successful Technical Administrator, you will be self-motivated and enthusiastic with a diligent work ethic and an eye for detail. You will have experience of working within a fast-paced administrative environment, ideally within a call centre or helpdesk function. Excellent and demonstrable communication and interpersonal skills across all mediums is essential.

You should be a confident and experienced Excel user, with experience of maintaining and updating databases and drawing reports from information held. Basic telecommunications and networking understanding will be required for this role.

You should have a flexible attitude to your work and be comfortable operating under strict deadlines. Full training will be provided to the successful candidate and you should be receptive and eager to learn new skills in a niche industry.

What we can offer you:

At NoteMachine, we pride ourselves on the benefits that we can offer our staff. So, in return for your hard work as our Technical Administrator, we offer:

A competitive salary of £19,643 - £21,643 dependant on experience
Full job training to ensure you are well equipped to perform your duties to the best of your ability
Free onsite parking
Excellent career progression and opportunities for development within a growing and diverse company
Store discounts and cashback with some the UK's biggest brands.
A salary sacrifice pension programme that results in a higher take home and higher pension contribution
Life insurance scheme, paying x3 your annual salary
Sickness insurance programme for employees after 12 months service
Employee wellness programme - including a 24hr confidential telephone counselling service, same day GP appointment, private physio and much moreWho are NoteMachine?

With a huge network of cash machines across Europe, a leading research & development arm, and the UK's premier foreign exchange provider, NoteMachine Financial Technology Services work with everyone from blue chip organisations to supermarket chains to leisure venues and independent convenience stores with one goal in mind - to make sure our customers make money through helping their customers access their cash. It's as simple as that.

If this sounds like the job for you, and you are excited by the prospect of a rewarding role within a fast-paced industry, learning new skills and contributing to a growing and ambitious company, click apply now!

Due to the sensitivity of the role and contractual agreements with our customers, NoteMachine must be diligent in our recruitment process. Candidates therefore must undergo a new starter screening process to a BS7858 standard, be able to demonstrate and provide a checkable, five-year history at CV stage, pass a basic DBS Check and have no live CCJ's IVA's or be declared bankrupt


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