Process Administrator - People

Process Administrator - People

Job Overview

Oxford, England
Job Type
Full Time
£24,000 - £24,600 Per Year
Date Posted
9 days ago

Additional Details

Job ID
Job Views

Job Description

An outstanding opportunity has become available due to internal promotion. A leading global organisation is recruiting a motivated, professional and HR focused individual to join their friendly and welcoming team.

Your role would be to provide a comprehensive, flexible and efficient administrative HR service to all Group and company employees, covering administrative processes for payroll, recruitment, induction, absence management, employee changes, Flexible Benefits.


- Responding to telephone and email queries in an efficient and timely manner, providing an exceptional level of customer service.

- Supporting the HR Advisors and Consultants with post recruitment administration - compiling contracts / employee change letters and paperwork for new starters ensuring all process elements are complete to legislative and company standard.

- Accurately update and maintain the HR Information System in a timely manner with:

? all new starter and leavers

? changes to employee information / remuneration and benefits

? all absence data from return to works and fit notes

? disciplinary / grievance sanctions issued

? pensions information

? conduct self-audit on input

- Liaise with payroll to ensure that sickness absence, maternity and paternity payments are made in accordance with relevant legislation & Company Policy

- Ensure both manual and electronic personnel files are created, accurately maintained and cleansed regularly, archiving manual leaver's files at least twice yearly

- Administer payslips and liaise with payroll to ensure any queries are promptly resolved

- Adhere to stated policies and procedures within the company

- Complete all other general administration such as raising purchase orders, dealing with invoice queries, sorting mail, completing employee references, filing etc.

- Support HR Consultants and Advisors with project administration, such as the processing of annual pay review, flex benefits, bonus payments and administration associated with any organisational changes (restructures, TUPE etc.)

- Assist with the design and implementation of processes that meet a 'one best way' standard approach for all areas covered by the SSC

- Use the system to analyse problems that occur to surface the root cause and implement solutions as appropriate

- Create HR reports as required by the business including headcount, absence, starters, leavers and other KPI's as requested



- Well-developed administrative skills with previous experience in a similar role (desirable)

- Basic understanding of HR processes and procedures

- Proven experience of working in a confidential environment

- Strong planning, organising and time management skills - able to balance priorities

- Excellent written and verbal communication skills, especially via email and telephone

- Ability to process information accurately, quickly and logically

- IT literate with a good working knowledge of MS Office (Word and Excel)

- Familiar with using databases

- Customer focus - taking accountability for proactively resolving issues

- Unafraid to challenge practice / process and people to ensure efficiency and continuous improvement.


- Previous exposure to a flexible benefits scheme

- CPP qualified or working towards CIPD


- A confident individual who is able to build relationships quickly

- Ability to work flexibly and in a reactive and proactive way.

- Ability to work unsupervised

- Professional appearance and manner


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