Key Purpose of Post:
The post holder will assist in the provision of flexible, proficient and confidential minute taking and administrative service to the Childrens Safeguarding and Reviewing Unit, dealing with extremely sensitive and highly confidential information, within established policies and procedures and to strict deadlines.
Main Responsibilities of Post:
* To administer and attend multi-agency Child Protection Case Conference and Review meetings
* To take and produce clear, relevant and accurate records of decisions and recommendations, and minutes of complex child protection meetings, within preset timescales and deadlines
* To circulate, via agreed secure electronic methods, decisions and recommendations, and minutes of child protection meetings within preset timescales and deadlines.
* To maintain up to date knowledge of and apply complex internal processes and procedures in relation to the administration of Child Protection Case Conference and Review meetings.
* To record and maintain accurate and up to date information on the ICS database.
* To identify, raise and assist in resolving data issues and blockages on ICS as necessary.
* To record and update case information on a range of workflow spreadsheets, used to track the progress of cases throughout the system and identify, raise and resolve, issues around missing data, incorrect data or missed deadlines as necessary
* To input, interrogate and extract information from a range of specialist databases and spreadsheets, including ICS, Probase and Viewpoint, acting in accordance with Data Protection Act principles and maintaining confidentiality at all times.
* Maintain and apply an up to date knowledge and understanding of systems and protocols relating to child protection issues
* To liaise with professional colleagues and members of multi-agency groups to obtain detailed and accurate information, essential to the meeting and decision making processes
* To provide minute taking cover to the Bradford Safeguarding Children Board (BSCB) meetings and Sub Group Meetings as required.
* To provide cover for “Duty Admin” tasks including processing requests for Child Protection Case Conferences, identifying dates, allocating Chairs and liaising with other professionals, all within preset timescales.
* To provide support to other key Unit tasks including Missing Persons, Potentially Dangerous Persons and Allegations Management (allegations against professionals) and reporting building maintenance in accordance with health and safety.
* To participate in in-service training and other training programmes as required, and maintain personal and professional development in order to meet the changing demands of the post, particularly relating to Information Security protocols.
The duties and responsibilities highlighted in this Job Profile are indicative and may vary over time.Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post and the grade has been established on this basis.
Able to carry out a variety of working practices and apply complex regulations, rules, procedures and processes, within pre-set timescales.
Able to demonstrate excellent written skills and draft documents in a logical and accurate manner.
Able to deal with and accurately recordsensitive information relating to children which may be distressing and/or disturbing.
Able to work on own initiative and manage the competing demands by effective self management, motivation and prioritisation.
Demonstrate ability to work with a high degree of accuracy across a range of activities and tasks relating to Child Protection Case Conference and Review meetingsand associated work
Able to identify, extract and summarise key information provided in meetings in the form of minutes, records etc
Able to implement, maintain and manage accurate information retention systems both manual and computerised
Ability to adopt a process of continual improvement and suggest ways of working more efficiently and effectively to improve service delivery.
Works within the Data Protection Act and the Council’s confidentiality requirement when dealing with sensitive documentation securely.
Able to effectively use standard IT word processing and spreadsheet packages, including Word and Excel.
Able to arrange events, manage diaries and service meetings, producing agendas and minutes.
Able to communicate sensitively and in an appropriate manner which considers the diverse needs of our communities.
Relevant experience requirement: Used in shortlisting
To have experience of working in an administrative settingfor a minimum period of 3 years including previous experience of taking formal written minutes, on a regular basis.
Extensive experience of using spreadsheets, databases and word processing packages routinely the workplace