Customer Care Coordinator

Customer Care Coordinator

Job Overview

Ripley, England
Job Type
Full Time
£20,900 - £20,900 Per Year
Date Posted
12 days ago

Additional Details

Job ID
Job Views

Job Description

Are you from an administration background and looking for your next role? Our client based in Ripley are looking for an individual that has a background in commercial administration services as well as being an excellent communicator. You will be responsible for delivering a world class customer care experience to all customers. Are you an excellent communicator? Then we would like to hear from you!

To be considered for the role, you’ll require the following essentials:

Current or recent experience of commercial administration services
Strong IT Skills including MS Office
Excellent communication skills
Excellent customer service skills
The ideal candidate will come from a commercial administration background. You will be an excellent communicator and always put customers first. You will have strong IT Skills and knowledge of MS Office. You will be a great team player and have a calm approach.

Within this position, you’ll also be:

Processing sales orders in an accurate & timely manner
Maintaining thorough & accurate CRM records
Investigating & resolving complaints quickly & patiently
Investigating invoice queries & raising credit notes where necessary
Building positive relationships with customers
Producing & following up quotations
Supporting the external sales force & providing information from CRM upon request
Identifying upselling opportunities
Confirming appointments for the external sales team
Supporting & liaising with other departments as required
Salary & Working Hours

Salary is £20,900 per annum

Working hours are Monday – Friday, 8.30am – 5pm


Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

See our website for more details and jobs available -

(phone number removed)


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