Sales Order Processor

Sales Order Processor

Job Overview

Nottingham, England
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
Job Views

Job Description

Customer Service Coordinator / Sales Order Process Administrator
Castle Marina, Nottingham
£Competitive plus annual bonus
35 hours per week, Monday to Friday


Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.

They are looking for a Customer Service Co-Ordinator / Sales Order Process Administrator to process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved.

Duties will involve:

Create and update orders and delivery requests in accordance with the Company’s procedures

Develop and maintain good and effective working relationships between customers, suppliers and sales staff

Support the sales teams in their objectives

Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff

Check customer and manufacturer acknowledgements

Monitor customer credit status in conjunction with Head Office and ensure that company Credit Control procedures are always adhered to

Work with colleagues to achieve team objective and KPI targets

General office duties such as visitor reception, admin and filing

Essential Experience:

* Well-developed telephone call handling skills

* Have excellent written and oral communication skills

* Must be able to communicate effectively and be polite and assertive when required

* Demonstrable experience of sales order processing using sales order processing systems

* Ability to work calmly under pressure and make correct decisions

* Ability to listen and be patient when required

* Able to work accurately and quickly

* Must show evidence of being organised and responding promptly

* Evidence of building relationships with customers or suppliers

* Have relevant experience of customer service support and administration

* Good IT Skills - Outlook, Word, Excel and general Windows environment

* Must reside within a commutable distance form the office

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful


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