We have an exciting opportunity for a Tool Hire Assistant to join our Jewson Team, based in Lochgilphead. You will assist in the efficient running of the Tool Hire by building relationships with customers and staff to achieve maximum sales potential and customer service.
At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach. If you enjoy working with people and you think you could help our customers feel
Ensure profitable customer relationships are built and maintained, including complaint resolution, preparing customer orders, loading and unloading safely and satisfactorily, ensuring any technical problems, faults and repairs are dealt with efficiently
Ensuring sales orders and delivery schedules are processed accurately and promptly
Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels
Supporting all company initiatives
Following plans to continuously improve customer experience
Understanding local market issues and communicate to Manager to support sale growth plans
Administration - Tool Hire reports as necessary; all Tool Hire admin as necessary Health & Safety
Administration - sales orders processed promptly; maintenance records up to date; cash payments processed correctly
Assist supervisor with managing stock levels, including weekly PPIs, incoming goods checked against delivery tickets, and participate in stock takes as requiredWhat we are looking for;
Full, clean driving license
Working knowledge of appropriate Health & Safety legislation
A relevant understanding of the market and product knowledge
Able to work on own initiative and as part of a team
Flexible and enthusiastic attitude
Demonstrable customer service focus
Able to create and maintain successful relationships
Good organisational skills to manage stockDesirable
Experience in construction
Relevant qualification in wood machinery (City & Guilds etc.)
GCSEs (Or equivalent) - Maths & English
Relevant forklift licence
Experience in a sales/customer focused role
IT literateAbout us
Are Jewson and Saint-Gobain an Inclusive employer?
We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen