Siamo have partnered with a fast-growing company in the Cotswolds area, who are looking for an Administration Assistant to join their team on a permanent basis. This is an exciting opportunity to work with a friendly, supportive team who are eager to help their staff grow within the business.
Our client is a well-known high street brand, with over 40 years experience, who are continually expanding meaning you will be able to grow within the business through training schemes, apprenticeship opportunities, and a rewarding work environment.
Full time, 40 hours per week, 5 days a week.
You will be working between the hours of 8am-8pm, with one weekend per month on a ROTA basis.
£9.50 per hour
Temporary - Permanent for the right individual
Several Positions Available
Siamo Group Benefits package for temporary staff
Benefits of joining our client if taken on permanently:
Free parking at site
33 days holiday (inclusive of bank holidays)
Opportunity to take on an apprenticeship
Discounts with company partners
Buy/Sell Holiday scheme
Cycle to Work scheme
As a Administration Assistant, your role will have the following Key Responsibilities:
Providing great service to customers via telephone, online chat, and email
Understanding the needs of our customers and delivering a service that exceeds expectations
Maintaining a high level of accuracy, attention to detail and product knowledge to help drive, retain, and delight customers
Taking ownership of allocated customer issues, resolving appropriately, and following up to maintain customer confidence
Advising customers on care and maintenance of their products, creating opportunities for add-on sales where appropriate.
The ideal candidate for this Administration Assistant position will:
Experience in a contact centre environment handling and resolving enquiries
The ability to adapt your style and approach, both within the team and with customers
Great customer service skills
Ability to build rapport quickly and effectively
Excellent written and verbal communication skills
Attention to detail
If you would like to give us a call prior to applying for more information, or to understand any other vacancies we have please call us on (phone number removed) and ask for Lisa for a confidential conversation. We look forward to hearing from you