Administration Assistant

Administration Assistant

Job Overview

Old Harlow, England
Job Type
Full Time
£10 - £10 Per Hour
Date Posted
10 days ago

Additional Details

Job ID
Job Views

Job Description

Siamo have partnered with a fast-growing company in the Cotswolds area, who are looking for an Administration Assistant to join their team on a permanent basis. This is an exciting opportunity to work with a friendly, supportive team who are eager to help their staff grow within the business.

Our client is a well-known high street brand, with over 40 years experience, who are continually expanding meaning you will be able to grow within the business through training schemes, apprenticeship opportunities, and a rewarding work environment. 
The details:

Full time, 40 hours per week, 5 days a week.

You will be working between the hours of 8am-8pm, with one weekend per month on a ROTA basis.

£9.50 per hour

Kemble, Gloucestershire

Temporary - Permanent for the right individual

Several Positions Available 

Siamo Group Benefits package for temporary staff 

Benefits of joining our client if taken on permanently:

Bonus scheme

Staff discount 

Free parking at site 

Pension scheme

33 days holiday (inclusive of bank holidays)

Opportunity to take on an apprenticeship

Discounts with company partners

Buy/Sell Holiday scheme

Cycle to Work scheme

As a Administration Assistant, your role will have the following Key Responsibilities: 

Providing great service to customers via telephone, online chat, and email

Understanding the needs of our customers and delivering a service that exceeds expectations

Maintaining a high level of accuracy, attention to detail and product knowledge to help drive, retain, and delight customers

Taking ownership of allocated customer issues, resolving appropriately, and following up to maintain customer confidence

Advising customers on care and maintenance of their products, creating opportunities for add-on sales where appropriate.

The ideal candidate for this Administration Assistant position will:

Experience in a contact centre environment handling and resolving enquiries

The ability to adapt your style and approach, both within the team and with customers

Great customer service skills

Ability to build rapport quickly and effectively

Excellent written and verbal communication skills

Attention to detail

If you would like to give us a call prior to applying for more information, or to understand any other vacancies we have please call us on (phone number removed) and ask for Lisa for a confidential conversation. We look forward to hearing from you


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