Role: Administrator / Planner
Salary: £10ph Temp to Perm
Monday - Friday 8am-5pm
Oversee the administration of a prestigious contract based from Stockport Office. The main purpose of the role is to assist in the direction and support of business streams in order to optimise agreed targets and operate within KPI's / SLA's whilst maintaining The Company's high standards and have the ability to manage, develop and foster relationships with new and established clients and internal contacts.
* Delivery of excellent customer service; * Excellent communication skills - confident with interacting at all levels * Time Management and Organisational skills * Experience of implementing change systems, processes and procedures. * IT Literate * The ability to remain calm when under pressure. * A structured approach to working
Planning of electrician's diaries.
Dealing with tenants and clients on the phone and via email
Using Word, Excel and Vixen (management programme)
Be able to deal with fast paced environment
To manage and maintain databases and filing of paperwork.
Liaise with different departments as and when required in relation to day to day work load. Handle high call volume on a daily basis when required
Monitor and control quality of service to meet agreed procedures
Redirecting issues to the appropriate department/individual for resolution;
Assisting with general office administration such as filing, faxing, photocopying.
The company also offers a structured route for progression along with continuous training and development throughout your career.
In Return, They Offer
* 21 days per year annual leave (plus bank holidays)
Pension / Life cover
Continuous training and support
COVID-19 precaution(s): * Personal protective screens and masks and equipment provided * Temperature screenings * Sanitisation, disinfection & cleaning procedures in place * Full Social distancing restrictions in place
Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
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