Are you looking to either kickstart or develop your career in technology?! We have an exciting opportunity to do just that with a leading client.
If you are based in Oxfordshire and interesting in the position as a permanent opportunity, that's brilliant. If you are looking for a remote temporary opportunity for 3-4 months, that's brilliant too as both can be accommodated.
The company is a market leading independent retail & business systems integrator & managed service provider, based in South Oxfordshire.
In work, core values drive everything this company do. You will be trusted to deliver your role, and you will understand how your contribution impacts the success of the company. We will ensure that you are equipped to deliver an outstanding service for our customers. Your opinions count, and you have a voice. We also regularly share what's happening in the Company, so you know what's going on.
We help our customers make informed decisions for their business so they can deliver a more engaging customer experience and increase their sales.
We are currently looking to add to our 1st Line Customer Support Team here in the UK. This role plays a crucial part in the business and is responsible for ensuring great customer satisfaction is achieved at all times! Our aim is to resolve our customers' issues at first point of call, so a passion for delivering customer service excellence will be key! Our support services provide high quality operational and technical application/systems support to our customers and internal business functions - therefore, an interest or experience in the technology field will be advantageous
Experience in customer service preferably in retail, hotel or the leisure industry
Strong customer service focus with a desire to deliver a high-quality service
Self-motivated and with a dedication to succeed
Excellent communication skills
Ability to remain calm under pressure and work to tight deadlines
Strong organisational and planning skills
Positive 'can do' attitude
Why Should You Apply?
This is a fantastic opportunity to either kick start or develop your career in technology and a great time to join a growing business
We offer a competitive salary, excellent career opportunities and a range of employee benefits to those who join us on a permanent basis.
Our teams work hard, so we also know that it's important to have some fun, and our social committees in both offices organise regular events for our teams and our families
We recognise that for our employees their job is only part of the bigger role we play in the lives of those who we care for, and who care for us. Family first will always be at the heart of the company and is key to doing the right thing