Job Overview

Crewe, England
Job Type
Full Time
£16,500 - £25,000 Per Year
Date Posted
12 days ago

Additional Details

Job ID
Job Views

Job Description

Part-time hours are also available, please apply for more information

If you are comfortable speaking with customers over the phone and answering email queries promptly, apply today!

Customer service experience is not essential for this position as we offer full training!


Salary: up to £25,000 (basic salary and commission)

Location: Crewe, CW1 6EG (5-minute walk from Crewe Train Station)

Working Hours: Monday to Friday, 8.30am to 5.00pm


As a customer service advisor, you will be answering and resolving inbound & outbound telephone and email queries from potential and existing customers. This position will also involve promoting/showing our self-service portal to customers and explaining our other products to our existing customers.

The experience and skills that we are looking for include:

  • Good administrative skills
  • Good communication skills - comfortable speaking with customers over the phone
  • Knowledge of Microsoft Office


  • Newly refurbished office with free gym on-site, break-out rooms and canteen. Other facilities include PlayStation 4, table tennis and pool tables
  • Excellent training and coaching
  • Friendly and supportive team working environment that encourages opportunities for self-development
  • Fantastic opportunities for ongoing development and progression
  • Annual salary review and achievable commission scheme
  • 22 days holiday plus bank holidays (increasing with each year of service)
  • Company sick pay, life assurance and pension
  • Local and online discounts including discounted restaurants, travel, entertainment tickets with BenefitHub
  • Employee fuel card (after one year)
  • Employee assistance programme
  • Employee referral programme
  • 'Cycle to work’ scheme
  • Service awards

Why choose Radius?

Radius Payment Solutions is a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful, fast-growing global company with offices across five continents.

  • 24th in the Sunday Times HSBC Top Track 100 list of Britain’s largest privately owned companies
  • Internal talent development programme
  • Secondment opportunities to work in our overseas offices
  • Innovative, technology driven culture
  • Rapidly expanding global company with an entrepreneurial mindset

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