Frontline Advisor - Advice Portsmouth
Salary: £24,969 (35 hours per week)
Contract Type: Temporary 12-month contract
Closing Date: First suitable candidate will be appointed
The ideal Frontline Advisor will:
Have a good all-round legal knowledge, together with specialist knowledge of debt, housing, welfare benefits or employment law
Listen to their clients and recognise their strengths and skills in being able to solve their own problems
Be positive, can do, flexible in approach and reflective in their practice
Be only interested in excellence where excellence is what matters to the client
Have excellent communication skills
The Frontline Advisor provides advice and support to help the people of Portsmouth and those Portsmouth City Council residents who live in Leigh Park and Wecock Farm to solve their problems. Advice is provided across all social welfare matters and the advisor is a specialist in at least one area of debt, welfare benefits, housing or employment law.
Advice Portsmouth is open Mondays, Tuesdays and Wednesdays from 9am until 5pm, Thursdays from 1pm until 7.30pm and Fridays from 9am until 4:30pm.
You will have a good all-round legal knowledge, together with specialist knowledge of debt, housing, welfare benefits or employment law. You will listen to your clients and recognise their strengths and skills in being able to solve their own problems. You will be positive, can do, flexible in approach and reflective in your practice.
YOU has a strong value base, striving to be person-centred, innovative, trustworthy, can-do and excellent at all times, so it is important that you are as passionate about these principles as we are.
If you choose to begin a career with our organisation, you are guaranteed:
Competitive rates of pay and paid travel time, including a higher mileage rate for car sharing.
Enhanced annual leave entitlements, with the opportunity to buy and sell holiday.
Matched pension scheme contributions, plus Death in Service Benefit and salary sacrifice options.
Enhanced sick pay allowances and paid compassionate and emergency dependent leave.
Excellent and professionally certified training, as well as access to fully-funded apprenticeship programmes.
Real opportunities to develop in your profession.
Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme.
Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, a uniform where applicable, and of course a nice cup of tea or coffee throughout your day!
Access to discounts across lots of your favourite stores and online shopping sites, as well as discounted bus travel on the First bus network.
A company that is committed to its employees, valuing their knowledge, creativity and flexibility.
The chance to work with amazing people.
If this sounds like your ideal role we're keen to hear from you as soon as possible, so don't delay, Apply today! Please call _ Annette Groves _on_ or _whowill talk to you about the service and ask you a few key questions to help assess your suitability for the role. If you are successfully screened you will then be invited for an assessment and interview.
Job Types: Part-time, Temporary contract
Salary: £24,969.00 per year
Cycle to work scheme
Free or subsidised travel
Supplemental pay types:
United Kingdom (required)
Work Location: One location