Operations Manager in Hayling Island - DSV

Job Overview

Hayling Island, England
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
Job Views

Job Description

Job Req Number:  57130
Time Type: Full Time

As a DSV Warehouse Operations Manager you will oversee the efficient receipt, storage and dispatch of our goods. You will be responsible for a vital part of the supply chain process, managing people, processes and systems in order to ensure goods are received and dispatched safely and efficiently, and that productivity targets are met. The ideal candidate must be driven and want progression throughout DSV.


Manage all warehouse operations, inbound, outbound and reverse flow.

Oversee warehouse Health and Safety compliance.

Direct warehouse Group Audit compliance.

Govern warehouse costs within budget and forecast levels.

Manage warehouse reports weekly, investigate reasons for variances and to instigate corrective action where


Plan effectively for flexing of resources to account for fluctuations and seasonality

Assist in recruitment of temps, temporary to permanent and permanent employees to meet budget and forecast requirements

Proactively manage all absence and retention of staff

Coach and mentor staff, giving regular formal and informal feedback

Ensure a high level of compliance to WMS processes

Deal with all warehouse disciplinary issues in line with company policy

Liaise with other business functions

Communicate appropriately with the warehouse team to keep them up to date with business plans and performance

Lead continuous improvement initiatives within the warehouse

The Operations Manager will also be expected to act up for management to cover leave and absence.


Coach, manage and develop warehouse leaders to optimise performance and meet targets and deadlines Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements

Ensure effective warehouse and distribution operations by implementing department policies and procedures

Set department objectives/KPIs and review and assess on-going performance of direct reports


Management experience

Finance Experience

Experience in cost/ Revenue and invoicing

Health and Safety qualification

Excellent written and verbal communication skills

Good understanding of Warehouse processes and procedures

Excellent people management skills

Experience of Warehouse Management Systems

Passionate about delivering great customer service

Hard working and conscientious

Can lead a team and work within a team

Proven management skills with the ability to optimise team performance and development

Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business

Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets

Good IT skills, spreadsheets and databases and a knowledge of warehouse systems

Analytical and numerical

Strong decision-making skills

Excellent attention to detail skills


Degree preferred, HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.

Demonstrable experience of running a warehouse, preferably in the automotive industry

Previous management experience with the ability to manage and motivate others

Previous experience of inventory control

A full understanding of the requirements of running a warehouse, such as health and safety and security


A warehouse or distribution qualification would be advantageous

Knowledge and understanding of lean techniques may be advantageous

Forklift Truck licence may be required

Professional membership of an industry related body would be advantageous
DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 90 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.


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