We are looking for an Analytics Manager who has considerable experience of driving growth through insights from data. From formulating the right questions to address business issues to communicating insight and sponsoring effective action.Data Analytics is key to deliver the right products and services to our customers at an attractive price. Your role with be central in designing and implementing innovative, data driven approaches. You will be working on cross-functional projects, presenting compelling business cases for prioritisation and be involved with people at all levels of the organisation including executive management.We make use of multiple channels to offer our insurance products both directly and via partners. Working closely with Marketing internally and with partners, you will analyse data to provide actionable insight improving our sales and retention performance. This will include detailed analysis of our own performance as well as our competitors highlighting opportunities and threats.As Analytics Manager, you will:Understand the business opportunities or challenges and identify pragmatic data -driven initiatives & solutions to tackle them; Drive your projects from an idea to operational delivery, and be a valuable contributor, leveraging on your skillset, experience and knowledge for all other projects as required;Work with data wherever it is found and be part of strong contributor to foster a culture of continuous improvement mind-set & transformation through data both through short term delivering (one-off value) and in the longer term supporting other teams to operationalise the consumption of novel data;Embed data sciences approaches into the wider business to improve performance.We expect to act with integrity and ethics at all stage of the data projects and be guarantee of fairness to our customers in all the projects you lead or contribute to.This role is both strategic and hands-on. Therefore, you must be willing and able to roll you sleeves up and get stuck into to data.It is also vital that you are confident communicating potentially complex findings in a simple manner at all levels (up to executive management). Please apply if you are;Highly skilled communicator adept at conveying complex data insight at all levels of the businessHave strong coding skills including SQL and PythonHave proven experience of implementing analytic solutions to business problemsWhy us?Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was set up as a joint venture between JAB Holding Company and BNP Paribas Cardif. PPG’s ambition is to create the leading pet insurance and health services platform globally.Over the last two years, through the success of our partnership strategy, which includes Sainsbury’s Bank, PDSA and Post Office, we’ve doubled the size of our business. We have ambitious growth plans through UK and European partnerships, and own brand and a clear vision for the development of our customer and partner proposition.Not only do we have big ambitions for innovation, customer experience and growth, we also pride ourselves on being a great place to work. We know not everyone works best confined to the four walls of the office, which is why we embrace hybrid working. Our teams come together to collaborate in the office when needed, but we also have the space and the freedom to work from home. We believe people should have the best of both worlds to foster creativity, social connections, shared learning autonomy and productivity. It helps support a good work-life balance, and it’s the way we want to be. This role will be in the office one day a week and additional days as and when required.We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff.We are proud of our diversity, which is one of our core strengths. We want all of our people to thrive in an environment where bringing a different perspective is welcomed. We reflect the broad diversity of the customers we serve and we embrace an inclusive working environment.If you want to work as part of a team, building and delivering something exceptional which will make a difference to pet owners and their pets and if you want to have fun in the process, we would love to hear from you.