Operations Manager in Peterborough - CV-Library

Operations Manager in Peterborough - CV-Library

Operations Manager in Peterborough - CV-Library

Job Overview

Peterborough, England
Job Type
Full Time
£55,000 - £60,000 Per Year
Date Posted
12 days ago

Additional Details

Job ID
Job Views

Job Description

Operations Manager

Salary £55,000 to £60,000 + Car Allowance and Package
Location Yaxley
Start ASAP

My client are offering a unique chance to join their established and highly respected training business and to become an integral part of our future path and ongoing success story.

Joining as an Operations Manager you will have overall responsibility for all aspects of running the business. You will be responsible for 30 team members and all day to day operations.

It is essential that you have a background in the Utilities sector and it would be beneficial if this was the Water Utilities arena.

Purpose of the Role
This role forms part of my clients senior management team and is about managing delivery of training, assessment and qualifications ensuring quality in terms of regulatory and customer requirements. Maintaining and creating new customer relationships with the aim of generating new business is also a key part of the role.

Key Areas of Responsibility
*Manage and improve the delivery of training and assessment
*Maintain and improve the quality of training products and their delivery
*Develop relationships and business with new customers
*Maintain relationships with existing customers
*Form part of and contribute senior management team level
*Work with senior management to develop business strategy
*Work to implement agreed strategy successfully
*Work with Quality Management to improve all aspects of delivery
*Deepen relationships with existing clients
*Support business development and marketing activities to ensure customers are presented with the best offer possible
*Recognise our clients training needs and develop suitable solutions
*Widen our product portfolio
*Develop and improve product offering
*Support production and implement quality policies and procedures
*Manage awarding body external verification

Key performance indicators
*Trainer utilisation/Spend on associates
*No health and safety incidents
*Learner success rates
*OFSTED and Awarding body accreditation maintained
*Customer satisfaction

Essential skills and experience
*Ability to run multiple projects at any one time
*Leadership, coaching and mentoring
*Meeting targets
*Presentation skills
*Micro soft PPT, Word, Excel
*Clean driving licence
*Five years' experience in a funded learning environment
*Experience of managing and being subject to Ofsted inspections
*Knowledge of education, training and development
*Assessment and verification of regulated qualifications and Street Works
*Hold recognised teaching/training qualification
*Hold Assessor and Internal Quality Assurer qualifications


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