Test Manager in London - FNZ

Job Overview

London, England
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
Job Views

Job Description

Role DescriptionThe Test Manger will be responsible for test risks, issues, timelines and quality as well as providing oversight of all the testing within the delivery team.  This role would work closely with the Project Management, Delivery Management, Solution Consultants, Analyst Testers, Infrastructure and Release Management functions across multiple projects to ensure on time to quality delivery in compliance with FNZ SDLC.Specific Role ResponsibilitiesSingle point of contact for all client interactions on Managed Test Services (MTS)Responsible for MTS scope, approach and schedule agreements with customersResponsible for making sure that all MTS deliveries align to MTS processes and reuse of MTS assets is maximisedResponsible for managing delivery/risks/dependencies and delivering within agreed quality, schedule and cost thresholdsResponsible for bringing together all aspects of MTS services by working in close collaboration with MTS Test Control Centre (TCC), Test Delivery Managers (TDM's) and Test Design (TD) functionsAct as the MTS representative in all client/FNZ forums and governance meetingsFacilitate risk workshops with clients to drive test bed optimisation activitiesExperience requiredCareer test professional with strong background in Financial ServicesExtensive experience of working in client facing test delivery/engagement rolesAbility to work under pressure and to strict deadlinesExtensive experience in managing large scale UAT and SIT activitiesHands-on in both functional and non-functional testing aspectsExtensive experience in fast paced Agile environmentsExperience of delivering services using near shore and offshore teamsISTQB Advanced Test Manager Certification (preferable)Extensive experience in JIRA, XRAYDeep understanding of test matrices, KPI's, SLA's, benchmarks etc.Should be able to articulate complex data in easily palatable formStrong written and verbal communication skills in EnglishEfficient in Microsoft Excel and PowerPointAdaptability as we are looking for someone that can shift between projects and workload and be productive quickly.Proactive - Ability to identify and discuss improvements to current processes.Ability to work effectively and to prioritise own and teams workload.Highly self-motivated – achiever of targets, both personally and through team.Effective team player with ability to build strong working relationships and motivate others.Propensity toward improving own and others performance and achievement of objectives.Stakeholder ManagementStakeholder management and ensuring overall client satisfaction across all projects/areas covered by programmes.Managing client issues and concerns, effectively dealing with escalations.Providing progress updates to key stakeholders.Work with Project Managers, Delivery Managers and Test Leads on resourcing, risks, issues, timelines and have oversight of all the testing.Build strong relationships with internal and external stakeholders around testing and quality and drive improvements internally and externally.Delivery ManagementTake ownership of the test estimation Process and deliver estimates as per the defined SDLC.Ownership of overarching Delivery Test strategies and Test Approach for all Projects/ Clients.Ensuring QA/Testing Process and Procedures are followed across each project and team.Compliance with the Testing Framework, including standards, processes, tools, test plans, cases and templates across projects.Responsible for Testing sign off for releases, working closely with the Test Leads and Build Managers.Performance reviews for team members.Engage with clients to agree QA engagement model and test strategy.Ensure that testing artefacts required to support contracted end-client deliverables are produced in accordance with agreed plans.Act as a QA sign-off for Release Committee to validate test coverage, execution, results and general quality standards of the Platform.Quality ManagementEffective and regular communication internally and externally.Test deliverables to be on time and to quality targets defined.Work to continuously improve the testing and quality practices already in place to achieve a greater end result.Support process improvement initiatives and identify process improvements.Take ownership of Test Quality Gateways, ensure and measure ongoing compliance.Governance & ControlTest governance to be managed via agreed metrics driven reporting.Timely reporting to Project Team/Manager on progress to plan.Testing Quality metrics ownership and reporting.Ownership of Quality and productivity uplift.Risk and Issues management within Team.Escalation to Project Team/Manager on Risk and Issues that impact upon Test Plan delivery.Management of Change to the Change Management process.Ensure that test environments are booked in a timely manner by liaising with the appropriate groups across IT.Sign off entry and exit criteria for all test phases.Prepare Project closure reports.Ensure Knowledge is recorded and shared.Team ManagementManagement, review and induction of new team members.Performance management and review of team members as per company guidelines.Approval and recording of overtime for team as per guidelines.Absence management of team members as per guidelines.Manage resource planning for own team.Provide coaching and training to team members to uplift capability and productivity.Mentor Team members in QA Best Practice, Tools and training across projects.Preferred Industry KnowledgeExperienced in General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate.Strong understanding of the regulatory environment FNZ operate within.FNZ Platform expert, knowledgeable across all functional areas of the platform#LI-BM1SummaryLocation: London - United Kingdom; Birmingham - United Kingdom; Newcastle - United Kingdom; Edinburgh - United KingdomType: Full time


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