Hedge Fund Accounting Client Manager in London - SS&C Technologies

Job Overview

London, England
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
Job Views

Job Description

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.Job DescriptionAccount Manager (Fund Accounting),  EMEA Fund ServicesCompany OverviewSS&C provides software and software-enabled services for the global financial services industry. Through a combination of organic innovation and strategic acquisitions, we have assembled a comprehensive selection of technology and service capabilities, backed by industry-leading expertise. Since 1995, SS&C has acquired 51 businesses with products, services and/or technologies in existing or complementary vertical markets. Acquisitions include GlobeOp, Advent Software, Citi Alternative Investor Services, Wells Fargo Global Fund Services and DST Systems.SS&C has more than 20,000 employees worldwide.  Our head office is located in Windsor, Connecticut with offices throughout North America, Europe, Asia Pacific and Australia. SS&C provides the global financial services industry with a broad range of highly specialized software, software enabled-services and software as a service (SaaS) solutions for operational excellence.  SS&C is the leading independent provider of cloud-based fund administration services andsoftware for the alternative investment industry, including hedge funds, fund of funds, private equity funds and managed accounts.Department OverviewThe role is based within our EMEA Funds Services team. EMEA Fund Services is the department within SS&C primarily focused on providing MBO and Admin services for Hedge Funds / Fund of Funds / Institutional Asset Managers as well as Family Wealth offices. There are 3 groups, with 2 based in London and one in Dublin.Position OverviewSS&C are seeking an Account Manager with a strong fund accounting background in its London office based near St Pauls.The position involves actively managing the service deliverables to our clients by working with the client aligned service group to ensure all end to end service deliverables are met on a daily basis. The successful applicant will need to work across the internal service groups and although will have an accounting background, will be expected to understand the day to day operational processing. The successful applicant should be building partnerships with their clients and ensuring that the services we provide allow the client to grow their business confident in our performance.ResponsibilitiesKey Responsibilities include but are not limited to:Client Service/Delivery ManagementAccount Manager for a number of EMEA Fund Administration clients; typically Hedge Funds and Asset ManagersWork closely with clients to understand their needs and service requirements and formulising account plansFacilitating and chairing regular in person service review meetingsResponsible for managing  client issues and projects through to satisfactory resolution across all functionsAbility to build effective relationships with key internal and external stakeholders at all levelsEnsure all services are provided to clients in accordance with the contracts and any service level agreementsOwnership of client delivery, including though not limited to,  oversight and accountability of the day to day processing activities which include all facets of Fund Administration; Middle Back Office, Fund Accounting, and Investor ServicesUnderstand and manage client change requests through to completion. Acting as a partner and looking at the best solutions to any request or proposed process changesManage investor due diligence questionnaires and presentationsCoordination of SS&C Fund Administration Board Reports and presenting at the quarterly Board MeetingsIndirect management of client aligned production service teams across multiple locationsProvide regular updates to senior management on the client service meetingsAble to provide system demos / training as and when required to the clients and discuss forthcoming changes to those systemsClient on-boarding, working with the Implementations team to ensure all services subscribed for are included, all testing carried out and sign off from all relevant departments and the client is achieved before the launch dateAdditional ResponsibilitiesBusiness Development Identify process and system improvements across all functionsInvestigate potential opportunities for account growth and new businessDevelop ideas to increase revenue from existing and new clientsRespond to and follow up on request for proposal (RFP’s)Assist the sales team in their efforts to attract new business; participate in presentations on SS&C’s service solutions to prospective clients and consultantsFacilitating and participating in meetings with external parties such as; Prime Brokers, Custodians, Counterparties, and Vendors to discuss service delivery, and market trends and initiatives that could impact our client base or improve our product offeringKeep abreast of industry wide changes affecting clients and work with them to understand the impact. How these changes will affect their business model whilst ensuring we are able to provide STP solutionsFund Accounting Provide support to the production team on the Daily P&L review on Credit Products. This entails providing explanation to Investment Manager for the P&L move and calculation   as required. Support the NAV production process and Investor Allocation – Management and Performance Fee calculationUnderstanding and Implementing Fund  Prospectus and  Governing  Documentation on SS&C SystemsDemonstrate a good Knowledge of Accounting Standards (IAS, IFRS, US GAAP ) and provide Oversight of the Year End Fund AuditDelivering efficiencies through automation, Standardisation  and STP of processesAssessing and ensuring industry best practices are achievedOversight of error reports; assessment of control failure and management of control improvementsMaintain a robust risk and control frame work around our all deliverablesExperience, Skills & QualificationsDemonstrated track record of strong client management in the financial sectorDemonstrated experience and clear understanding of  credit products –  Corporate bonds, CLO/CMOs, TRS , CDS ,Loans  and the main drivers of the P&L on these productsIndustry/Accounting Qualifications preferred (ACCA, CA, CAIA, CFA, CIMA)Proven record of liaising with Audit firmsSolid understanding of operational risk and controls.Able to work well under pressure and providing solutions to complex problemsClear and concise verbal and written communication in EnglishStrong interpersonal and client service skillsIntelligent, professional, confident and presentableAbility to work independently and in a team under tight deadlinesKeen to learn and develop and lead by exampleMaintain and display a high level of professionalism when dealing with clients, investors and colleaguesProactive and positive approach to all challenges. Self-motivated and take initiativeStrong people management skills: both locally and remotelyExcellent organisational skillsProject management experience and skills is advantageousWord, Excel, PowerPoint, Outlook and Microsoft project A third level qualification preferred in a finance or business-related areaKnowledge of OTC product lifecycle  preferred (collateral, reconciliations, settlements)Operations experience preferredIAQ / IMC is advantageousData Privacy Notice The provision of personal information through your job application will be processed in accordance with SS&C Data Privacy Notice for Candidates (), which the applicant hereby acknowledges having read and fully understood.  SS&C is an Equal Opportunity Employer and as such does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.SummaryLocation: London, UKType: Full time


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