Global Client Manager in London - NTT

Job Overview

London, England
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
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Job Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.More about this career opportunityMission Statement of the OrganizationNTT America provides the highest caliber of customer service and dedication to satisfying our customers. Our proactive support, responsiveness, and attention to details have won our customers' confidence. It is our mission to provide exemplary customer service and to offer the highest industry standards when providing that service. We look to our employees, our most important asset, to help us build the foundation of service and reliability that we are best known for. This position will join the Global IP Network (GIN) team at NTT Ltd., a global technology services company that delivers services in over 200 countries and regions. NTT is one of the top large-scale IP providers in the world and was named Best North American Wholesale Carrier at the Global Carrier Awards 2019 for the sixth consecutive year.Job Summary (describes the general purpose of the position).   The Global Account Manager/Global Client Manager (GAM/GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms.  In addition, the GAM/GCM may be assigned existing customers, where the GAM/GCM is responsible for managing all aspects of account needs.  Within assigned accounts the GAM/GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GAM/GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN. Essential Functions/DutiesTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priority but, are expected to be done in a timely fashion unless otherwise instructed. NTT will provide reasonable accommodations to employees with physical/mental limitations to enable these individuals to perform the essential functions of their jobs. Generate incremental new sales consistent with monthly targets Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound Development and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations Development of close working relationships with NTT international affiliate companies Work closely with the Sales Engineering, Customer Solutions, Order Management, Operations and other key eco-system team members to drive successful and meaningful customer experience with GIN.Development of a sales plan consistent with department objectives. Track, manage, and report ongoing activity relative to plan Performs other duties as they may be assigned.Responsible for participating and successfully completing all companywide mandates/training in a timely manner.Complies with all Ethics and professional standards.Complies with all corporate and organizational security policies and guidelines.Abides by all policies and procedures.Join our growing global team and accelerate your career with us. Apply today.A career at NTT means:Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world. Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.Job SummaryJob number: R-83663Date posted : 2022-06-22Profession: Sales and Pre-SalesEmployment type: Full time


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