Contracts Asset Manager in Cardiff - Finning

Job Overview

Cardiff, Wales
Job Type
Date Posted
4 days ago

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Job Description

Company:Finning (UK) LtdNumber of Openings:1Worker Type:PermanentPosition Overview:To improve contract financial performance of specific customer support agreements by coordinating and planning events and interventions with the service operations if effective asset management with emphasis on availability, and productivity to improve customer satisfaction.Job Description:Major Job FunctionsManages overall contract performance and master scheduler for all planned events.Regularly visits customer locations to perform on site surveys to monitor conditions that may positively or negatively impact contract performance.Liaises with service operations to execute all planned events including type of repair required and location.Drive consistent execution of planned events for equipment on contract implementation of the RBF strategy.Work with product support operations to develop product health and performance feedback and developing customer relationships to lower operating cost through improved operational and maintenance best practices.Individual CompetenciesCustomer Focus: Being successful means continuously paying attention to customer needs and adapting as these evolve. This heightens the importance of building strong customer relationships and delivering customer centric solutionsCultivates Innovation: Paying attention to what customers want and need – new and improved products, services, solutions, and experiences. Taking initiative and collaborating with people who have diverse points of view. Embrace the mindset you and Finning are never done, never satisfied, never standing stillDrives Results: Infusing the team and organisations with a sense of urgency. Creating a culture where organisational performance is always top of mind. Communicating a vision, setting priorities, developing and executing plans that achieve the desired outcome for FinningCourage: Being comfortable with the conflict that is inherent to being a champion of an idea or course of action. Meeting tough situations head-on to constructively resolve them. Saying what needs to be said at the right time, to the right person, in the right manner to effect changeSpecific SkillsGood project management and planning/organisation skills        Excellent influencing and networking skills    Excellent IT skills including intermediate Microsoft Office, Excel, Word and PowerPoint skills      Ability to interpret large amounts of data and information to support planning and decisions    Ability to coach individuals and to promote understanding of system, applications, processes and policiesKnowledgeDeep understanding of equipment systems and components          Financially/commercially aware Good knowledge of Systems and applications e.g. DBSi, Builder, Calculator, SIS, Scheduler (desirable)AccountabilityDelivers monthly, quarterly and annual reports and facilitates customer meetings. Develop and collate reports for the specific use to optimise component life and identify short life units. Utilises Conditioned Based Monitoring to optimise component life whilst lowering customer owning and operating cost. Accountable for Customer loyalty (measured via transactional CSA survey). 95% of planned events on time and on budget. R&M variance +/- 5% of original forecast. 90% of all planned events performed using standard job. 95% accuracy on monthly expenditure and revenue.Education and ExperienceRelevant experience and certificate in engineering            Previous experience in a similar role within similar industry environment (desirable)  Approved engineering apprenticeship (desirable)We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.SummaryLocation: Cannock, GB; Cardiff, GB; Leeds, GB; Lisburn, GB; Winsford, GB; Bristol, GB; Glasgow, GB; Chesterfield, GBType: Full time


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