Import & Brokerage Manager in Shelsley Beauchamp - Expeditors International

Job Overview

Shelsley Beauchamp, England
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
Job Views

Job Description

Company Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.Over 19,000 trained professionals350+ locations worldwideFortune 500 companyGlobally unified systemsJob DescriptionScope of Position:To develop and manage the customs product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture. To stay in adherence to the company's policy, procedures and business code of conduct.Be a key part of the Management Team and team leadership.Major Duties and ResponsibilitiesPeople: Train, motivate, challenge and mentor other employeesConduct annual reviews for employee retention program - against company and job expectationsCreate personal development plan with each employee. Set up, plan training and follow-upIdentify, develop and mentor your No. 2Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plansEnsure new hires go through the new hire development map within the first 6 monthsConduct regular interviews with potential new personnelReview department goals and business plan periodically with staff to ensure buy-in and accountabilityOperations:Ensure no duty/VAT unbilledEnsure all classification instructions for all shipments for all customersEnsure all Customs Authorizations are valid - Transit guarantees, customer IPR/OPR/Warehousing authorizationsMonitor undischarged Transit formsMonitor duty deferment usage and levelsMonitor license/visa applicationsEnsure all documentation present for archiving purposesMeet with local customs to discuss performance, delays, red-channels, customs developments and plans (to adapt country per country)Finance:Follow up the customs guarantee for various operationsFollow up refunds with customs authoritiesFollow AR report - review, delegate, chaseEnsure every account has a credit limit and check for credit extension when neededDepartment P&L - review, identify, planCompliance:Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.Culture:Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.Systems:Promote productivity tools (e.g. using edoc and edoc treeview, customs database, process management, customs system)Be open to implementing new system changes and enhancements with your team. Audit of files in accordance to AEOManagement of customs systemSend client report requests through the available database (expo request, expo reporting)Set the tone of this environment within your team.Audit of files in accordance to AEOQualificationsKnowledge:Strong market and competition knowledgeGood knowledge of customs brokerage process and system essentialGood knowledge of customs legislation, especially with regards to classification, valuation and originUnderstanding of ocean, transcon and air documentation processKnowledge of air, road and ocean transportGood knowledge of incotermsHazardous Materials certification (preferred)Well rounded knowledge of the customs tariff and customs systemWorking knowledge and experience of the customs regulationsSkills:Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.Good Microsoft Office skills (Excel, Word etc.).Pro-active, strong organizational skills.Fluent in Norwegian and EnglishProven negotiation skillsThe ability to troubleshoot and solve problems quickly and effectivelyThe ability to maintain a privileged relationships with the customs authoritiesBehaviours:Emotional resilienceSelf-reflecting and open to feedbackInitiative and ability to work in autonomyRole model of integrity and pride for all employeesProven leadership attitude and backgroundAdditional InformationTraining Requirements:Meet company standards of 52 hours training per year, including as needed management/leadership trainingEducation and Experience:Minimum 3-5 years of Customs Broker's experience including a minimum of 1-2 years in a management level.Videos To Watch

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