Job summaryAt Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly taking to new levels is how we fulfill and deliver customers’ orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in the last mile delivery space. Come join the team and help us work hard, have fun, and make history! The EU DSP Management team works with the various European countries to optimize our end-to-end relationships with the Delivery Service Providers (DSP’s), focusing on providing a best-in-class partnerships with our stakeholders across EU. We are looking for a Sr. DSP Insights Manager who is ready to roll up their sleeves and help us develop actionable, data-driven insights, using various quantitative tools and core project management skills.Key job responsibilitiesCore responsibilities include : Managing our organization’s AWS account, including a data warehouse in Redshift.Owning reporting for strategic roadmaps by working with business leaders; driving expansion and optimization of new business units in our DSP program.Developing performance dashboards with key metrics for review with senior leadership and business teams; synthesizing large quantities of data to help create new, step-change initiatives for the organization.Using statistical techniques and tools for strategic deep dives; generating actionable insights and effectively communicating recommendations to senior leadership.Inventing new ways to analyze data to identify the trends and gaps in the experience and services we provide to our delivery service partners.Partnering with other data engineers and analysts to build and automate central tools that will improve the quality of reporting and analysis in the organization.Partner with our global teams, align on reporting needs, setup, maintain and own data pipelines.Basic qualificationsBachelors degree in a quantitative field such as Computer Science, Engineering, Mathematics, Statistics, or similar focus.Previous experience in BI, Business Engineering, Analytics, Data Science, Data Engineering, or comparable fields.Advanced SQL proficiency – experience writing complex SQL statements and the ability to manipulate a massive amount of data.Experience with data visualization software such as AWS QuickSight, Tableau, or Power BI.Excellent written and verbal communication skills, especially relating to quantitative topics discussed with non-technical colleagues.Ability to influence multiple stakeholders across diverse functional areas to align roadmap and priorities.Experience constructing or managing data pipelines, or knowledge of ETL processes.Preferred qualification Experience with AWS cloud products such as Redshift, S3, SageMaker, or Lambda.AWS Cloud certification.Experience with a modern programing language (e.g. Python, Ruby, etc.).Professional experience in supply chain, logistics, parcel delivery, and/or e-commerce.MS in a quantitative field such as Computer Science, Engineering, Mathematics, Statistics or related field.Experience managing teams with 3+ members.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).