Job Overview

London, England
Job Type
Full Time
£60,000 - £75,000 Per Year
Date Posted
14 days ago

Additional Details

Job ID
Job Views

Job Description

Our client is a global success story in the provision of a cosmetic healthcare solution to help improve the quality of life of their patients. Their commitment to offer the finest and most discreet service levels means they have built a reputation as a market leader in their specific space.

Their vision has always been the same: to change the world by introducing new technologies, innovative techniques and products designed to contribute to the health and well-being of all their patients, while at the same time setting the highest quality standards of safety and training. They are now seeking an exceptional franchise manager as they enter their next stage of growth across international markets

London or USA - With Travel

The role includes but is not limited to, the following key responsibilities -

The role of the Global Franchise Manager is to manage, develop and grow our Franchise Partners and contribute towards the brand becoming the brand of choice for both potential investors and consumers.

Key Tasks and Responsibilities

  • Assist with the development and implementation of Franchisee specific business plans and budgets

  • Interpret monthly management accounts, benchmark and suggest corrective actions where necessary

  • Protect Brand integrity via implementation and measurement of Standards of Operations Programmes

  • Identify and communicate formal training needs to franchise partners

  • Monitor and feedback information about competitor activity within his / her region

  • Assist franchisees in selecting and formulating locality marketing strategies in order to increase brand awareness and grow their business

  • Ensure implementation of national marketing campaigns. Ensure correct use of all supporting elements i.e. point of sale, premiums etc.

  • Act as brand custodian and ensure brand integrity is protected at all times via adherence to all requirements across key functions namely, Operations, Development, HR, and Marketing

  • Perform consultations and recruit new clients across European and US markets

  • Communicate with franchisees on a weekly basis to discuss potential new clients and current accounts being serviced.

  • Resolve customer concerns/problems, provide customer/client satisfaction while maintaining composure, offering professional/appropriate assistance, maintaining a customer and client base.

Who do we need?

Proven track record of Franchise experience ideally across international markets

Ability to manage a portfolio of new business activity and bringing rapid closure to deals

Excellent interpersonal skills and able to sell at all levels and always "puts the customer first"

Strong presentation and influencing skills

Good analytical skills

Highly self-motivated with tenacity

Strong ability to work autonomously and know when to seek support / work as a team to assist with the smooth running of operations

Able to work under pressure and independently, as necessary, maintaining high levels of personal integrity

Able to demonstrate significant experience of working in Franchise dedicated environments and achieving genuine results and success and growth.

Experience and record of accomplishment of negotiating at a senior level.


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