Lettings Negotiator - Build to Rent

Job Overview

London, England
Job Type
Full Time
£30,000 - £30,000 Per Year
Date Posted
16 days ago

Additional Details

Job ID
Job Views

Job Description

deverellsmith are with an award winning BTR development to secure a lettings negotiator to join part of an already excellent site team.

This is a great opportunity to get into the fastest growing area of UK property with an excellent business.

Duties and Responsibilities


• Check voicemails/emails and/or delegate to the relevant team member

• Ensure appropriate marketing collateral is displayed in the leasing office and amenity area

• Run and/or prepare reports on daily lettings activity

• Participate in morning lettings meetings Property Release & Portals

• The orderly release of Apartments to ‘market’ (website, property portals) as per Lettings Manager instruction

• Work with Lettings Manager to ensure website and portals display a range of units, aspects, size, layout and price

• Ensure properties have correct photos & property descriptions before releasing to market and portals

• Upload Property photos on system

• Select and upload (pre-written) property descriptions and apply to units on the system

• Ensure incentives (‘specials’) are applied correctly in the system before releasing properties to the market

• Audit Property Portal adverts to ensure pictures, information displayed and rents are correct and accurate

• Rotate adverts where necessary to ensure adverts are always on the first page / or no advert remains for more than 14 days

Qualifying and Viewing

• Attend viewings, negotiate and close

• Assist applicants with application queries/issues

• Assist applicants with progressing offers

• Ensure all applicants and guarantors have been grouped into the relevant offer

• Communicate with all parties and manage expectations of referencing from the get-go

Auditing & Compliance

• Carry out the right to rent checks and complete details in the system for follow up checks

• Spot checks of applicant & viewing notes • Ensure all documents are audited to meet KPIs


• Report property defects quickly and through the correct channels

• When required, locate and amend Page Narratives and Auto Responders Primary Activities

• Quality screening of applications pre-referencing

• Ensuring total compliance on Lettings processes

• Uploading property details & property portal adverts

• Releasing properties to market upon instruction from Lettings Manager

• Confirming viewings diary

• Daily reporting

• Qualification of viewers/applicants in line with business rules

• Conducting viewings

• Monitoring/ reporting on competition

• Responsible for ensuring Show flat(s) and communal areas are presentable each morning

• Key audit on a regular basis

Qualifications and Experience

• Experience of working in a property administrative role managing a high volume workload is essential

• Previous sales experience and delivering exceptional customer service

• Demonstrable knowledge and understanding of residential lettings is essential

• ARLA 1 qualified is preferable

• A strong team player who is self-motivated, industrious and works well under pressure

• Detail oriented, able to set priorities, complete simultaneous projects and ability to meet tight deadlines – strong time management and organisational skills

• Proven numeracy skills with a good academic record

• Computer literate including minimum intermediate standard when using Microsoft packages Outlook, Excel & Word

• Previous database experience would be beneficial

• Excellent communication skills, able to communicate effectively in both written & oral, at all levels, internally and externally Our client is looking to hire immediately so please apply to find out more

This is a fantastic opportunity to join a stand out BTR scheme as part of a great team. Please send your CV to joe.obrien@deverellsmith to apply.


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