Principal Business Analyst in Manchester - H M Revenue & Customs (HMRC)

Job Overview

Manchester, England
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
Job Views

Job Description

LocationEdinburgh, Leeds, Manchester, Newcastle-upon-Tyne, WorthingSummary
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

This is an exciting time to join an organisation that probably doesnt work how youd imagine a government organisation would.
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
We are undergoing a major transformation programme, which includes a major investment in digitisation. This means customers can do more for themselves online, in real time, on computers, tablets and smartphones, therefore we are building a team of outstanding people who will create and run these new and improved technology services.
Job descriptionAs a Principle Business Analyst you will be a key member of the delivery team collaborating with all stakeholders throughout the full delivery lifecycle. Business analysts understand and analyse user and business needs. You will work closely with the Head of Business Services and a team of analysts to provide leadership and direction across multiple programmes and projects across all areas of HMRC.
A Principal Business Analyst has a good understanding of the Enterprise Tax Management Platform and will provide a view of the services across multiple, highly complex projects. They will be a point of contact for business stakeholders across all areas. They will be responsible for managing a multi-discipline team and ensuring resources are coordinated across multiple projects and programmes that run in parallel.
Working within HMRCs IT (CDIO) function this role will work closely with the Head of Business, Lead Product and Business Relationship managers. You will focus on End-to-end business operations for ETMP; understanding holistic business requirements, collaborating with other IT functions, and aligning with end-to-end IT service management. You will work with the business to understand and articulate their requirements, ensuring security, compliance and other governance requirements are identified. Input to the future roadmap, working with suppliers and CDIO colleagues to help transform HMRC Finance/Commercial systems.Responsibilities
Will Include the following:
Lead engagement with senior stakeholders to shape and influence delivery activity and governance.

Manage a multi-discipline team of analysts to support the delivery of our IT estate.

Work with the business to identify change/continuous improvements to achieve benefits whilst aligning to HMRC strategy.

Act as an escalation point for the business and service teams.

Provide analysis of business requirements, providing SAP SME input to solution designs promoting data and process standards.

Key contribution in developing SAP Application and digital transformation roadmap.

Essential Criteria.
Considerable business analysis experience with a strong track in delivering the full spectrum of quality analysis outputs that ensure delivery of projects to cost, time and quality ensuring flawless execution and full extraction of benefits.

Considerable experience of the project/dev lifecycle across Waterfall and Agile methodologies.

Experience working with delivery leads and project managers to support IT deliveries.

Proven experience, supporting SAP Delivery across any module, with a preference towards TRM, CRM, PSCD or ISU.

Excellent relationship management skills with significant experience of dealing with internal, external stakeholders and third-party suppliers at all levels.

Ability to converse with and question stakeholders and users at all levels with confidence in order to arrive at a clear unambiguous view of issues and opportunities.

Ability to work under pressure in a fast paced and evolving environment, bringing a sense of clarity to uncertainty to conflicting priorities.

Ability to broker pragmatic solutions that strike the right balance between competing requirements.

The successful candidate must be prepared, and able, to travel in the UK (this may for short periods of time involve frequent overnight stays).
Learning and development tailored to your role.
An environment with flexible working options.
A culture encouraging inclusion and diversity.
A Civil Service pension.

Apply before 11:55 pm on Wednesday 10th August 2022


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