Our client are a leading UK top 100 Charity.
They are recognised for our person centred practice and values based support for people with profound and complex physical, learning disabilities and/or mental health needs and their families. They have provided support for nearly 50 years and have grown their reach to 3300 individuals supported by 4000 staff across England and Wales. Their aim is to ensure that people with disabilities and people with mental health conditions have the opportunity to live their lives to the full.
Their vision for services is one of networks of support for individuals, rooted in local communities, backed by the resources and capabilities of a national organisation. They seek to achieve a double bottom line of strong social outcomes delivered in a financially sustainable way.
The role is accountable for leading development and business change in the North.
As a member of the six person leadership team (Operations Director, Regional Managers x2, Finance, Development, HR) you will form a strong partnership with colleagues to enable us to achieve our goals and objectives.
You will take personal accountability, leading colleagues across your operational area, enabling them to share our vision while motivating and supporting them in delivering our mission. You will work in partnership with your colleagues in the North and the Organisation as a whole to ensure that we maintain a consistent and united approach to development and business change across United Response.
You will ensure that our services are delivered in line with the five values that underpin our approach. We aim to be: Creative, Strong, Honest, Responsive and United in all that we do. Members of the North leadership team provide visible role modelling of these values for colleagues across the company
This is a pivotal role, you will:
Inspire: our colleagues and stakeholders, creating a compelling vision of the services we offer,
Create: new ways of delivering services & outcomes
Deliver: good outcomes for people we support in a way that is financially sustainable,
Contribute: to the wider leadership of the North
The requirements of the role are laid out in detail below.
Joint Accountabilities as part of the North Leadership Team 1 Ensure that we deliver good quality, financially sustainable services;
2 Contribute positively and creatively to the development of our Long Term Strategy and Operations North Business plans and policy;
3 Enable people we support to remain safe and well and to achieve their personal goals;
4 Promote the values of United Response and its commitment to equality and diversity, specifically enabling disabled people to realise their potential as individuals;
5 Develop and promote a positive organisational culture that ensures our values are central to all that we do.
6 Support the running and development of the Operations North team.
Specific Accountabilities of the Role
1 Develop and lead the implementation of our strategy for growth of our core business and developing opportunities for successful diversification across the North. This will be achieved in collaboration with a wide range of internal and external people with the aim of achieving our annual growth targets .
2 Hav e a robust and sustainable approach to both the successful award and integration of new business in line with our missions and values.
3 Use up to date market analysis, ideas and good practice to develop our services and business.
4 Ensure there is support to develop the skills of our operational teams in service development and achieving new business.
5 Lead and manage the Development Function and Employment and Skills in the North.
Create and implement our Corporate Growth strategy for New Business.
6 Identify a range of business opportunities for future growth including expanding our delivery to existing client groups, growing into new geographical areas and identifying new client groups for future growth for the organisation.
7 Develop a strategy that identifies steps to new business and ties in marketing and operational preparation to be able to deliver this.
8 Work with the Operation Director, Development colleagues, Regional and Area Managers to create targeted growth plans for key areas, with measurable targets and objectives.
9 Develop contacts and relationships for the organisation to progress areas of new business and to support local managers in supporting and leading these.
10 Identify and develop the resources required to support Senior Managers to achieve the organisations growth targets and diversification plans.
11 Collate and maintain a pipeline report to track upcoming bids and other opportunities, including retention of existing work and report on this to the Directors Team.
12 Work with other relevant organisational departments on national projects across United Response.
To ensure we have a robust and sustainable approach to new business in line with our mission and values.
13 Ensure robust assessment and development processes for bids and contracts which build in an appropriate range of colleagues input and ensure fit with overall development strategy
14 Lead the Development Managers meetings to support the implementation of the strategy and share learning; ensure actions agreed are undertaken.
15 Work with IT and marketing teams to develop information systems in particular for PQQs including development of information systems to ensure information e.g. statistics, other evidence of outcomes and story-banks are up to date and relevant.
16 Complete bids, proposals and interviews and presentations in conjunction with Operational, Dev