We are looking for a Business Analyst for our Sounds Catalogue Team based in Glasgow.
The Business Analyst will work closely with the Product Manager, and the wider Sounds Catalogue Team made up from Software Engineers, Test Engineers and the Delivery Manager.
This is a fantastic role helping define the source of truth for BBC Sounds both on and off product, gathering the metadata from upstream systems and combining it to make it easy for BBC Sounds products to access. Our Sounds Catalogue team are defining the future of BBC Sounds, and we'd love you to become part of the team.
At the BBC, celebrating our employees and investing in their well-being and development is not just a priority or an initiative - it is woven directly into our company fabric.
We value our people, offering regular training and development opportunities, as well as "10%time"- allowing dedicated time for self-improvement, learning and innovation. We also have a flexible 35 hour working week!
This role will specifically include activities such as:
Creating technical and business process landscape documents to align with the BBC's strategic ambition, demonstrating pain points, manual processes, and areas for improvement such as automated software capabilities
Capturing functional and non-functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, and scenarios
Documenting the as-is picture and to-be workflows, working independently with users and SMEs to define concepts, driving and challenging business units on their assumptions of how proposals will be successfully executed
Managing stakeholder relationships, engaging with internal and external stakeholders at all levels, using a range of communications techniques, to define objectives, scope, understanding current workflow's and ensure successful delivery of projects
Deliver documentation to enable set up, training, support, and operation of software solutions, managing handover to business-as-usual functions in accordance with agreed change and release management processes
Putting in place a detailed plan for the analysis, development, and testing of any solution, liaising with internal and external resources. Collaborating with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs
Are you the right candidate?
The successful applicant should be able to gather and articulate requirements, create use cases and process maps to facilitate decisions that are in the BBC's best interest, ensuring this aligns with technical strategy with scalable solutions. They should ideally also be able to manage and deliver small projects successfully.
Experience of business analysis, business process analysis and data analysis
Experience of business change projects and communicating change at all levels
Excellent verbal and written communication skills and the ability to present information effectively and ability to produce high quality, effective and thorough documentation
Ability to interact professionally with a diverse group including executives, managers, and subject matter experts - technical and non-technical
Ability to simplify complex problems, process projects into component parts, explore and evaluate them systematically
Successfully engage in multiple initiatives simultaneously
Strong decision-making ability and aptitude to identify scalable solutions
Can identify goals and objectives
Excellent organisational and planning ability including ability to deliver small scale projects
Proven negotiation and conflict management skills with the ability to resolve issues at all levels of management
Excellent inter-personal skills and experience of relationship management
Contract type: continuing
Any offer of employment is conditional upon you having the right to work in the UK
We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification.
Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
About the BBC
We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here