Job Overview

London, England
Job Type
Full Time
Date Posted
11 days ago

Additional Details

Job ID
Job Views

Job Description


Be it support with regulation, risk or compliance, Operate delivers. Human-led and tech-powered, it is the backbone of PwC’s unique approach to operational delivery - Execution Managed Services. Harnessing the power of tech and data, we work with some of the most recognisable organisations worldwide, wherever they need us to be. We deliver sustained outcomes through our managed solutions, as well as transforming and running complex operational processes that often create challenges or hinder client progress. Underpinning all of this is our commitment to ensuring our people are equipped with tomorrow's skills to drive success for our clients today.

About the Team

The Change Cluster is made up of three key areas - Supply Chain and Operations, Change Managed Capacity and Change Managed Services. We provide hands-on delivery capability, backed-up by tried and tested technology, methodologies and infrastructure to assist clients with their projects and programmes using a model that is cost effective and scalable.

Skills and Experience

Experience of working as a Business Analyst within complex project environments.

Good technical understanding of Business Analysis frameworks, value cycles, business processes, business requirements and UAT methodologies.

Excellent communication and stakeholder management skills and ability to integrate well into a team and build effective relationships. 

Ability to critically evaluate information gathered across multiple sources, reconcile variances, and recommend proposals to clients.

Proven analytical and sceptical mindset with an ability to develop solutions to technical problems.

Role description and responsibilities

We’re looking for experienced Business Analysts who will help us deliver best in class projects for our clients. We are particularly keen to attract people with BA experience from across multiple sectors such as Financial services, Technology, IT, Utilities, Banking, Insurance, and pharmaceuticals.

As a Business Analyst, responsibilities will include;

Meeting with stakeholders to understand and review business objectives and project requirements.

Analyse, cleanse and visualise data to identify trends and make decisions.

Documenting the current ‘As Is’ using process maps and presenting back to stakeholders.

Considering business requirements against the current processes and assisting in the development and / or implementation of requirements utilising analysis techniques.

Facilitating workshops to achieve focused outcomes and joint understanding of user needs.

Formally documenting functions and processes using Microsoft Office tools (including Visio) and/or Google suite.

Supporting the production of Management Information and presenting this back to clients.

Support user acceptance testing (UAT) by creating test cases and acceptance criteria, and supporting issue/defect management.

Working with project managers and PMO managers to deliver projects and programmes to plan 

Working on multiple small projects and/or leading on a workstream of a complex project, applying standards, methodologies and tools.

Involved in process improvements, looking for areas of improvement and making recommendations for improvement to senior stakeholders.

Not the role for you?
Did you know PwC offers flexible career arrangements and contract work? Learn more.
The skills we look for
In addition to our global framework, the PwC Professional, there are a number of key Operate behaviours you'll be evaluated against during our assessment process. You can read about these here.
The Deal
‘The Deal’, our firmwide Employee Value Proposition’ empowers our people to be the best they can be. Learn more.
Our commitment to you
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more.
Automated decision making
Some elements of our application process may utilise automated decision making. This will be based on responses on your application form or from your assessment test results. For more information please see our privacy statement.


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