Technical Business Analyst
Job Type: Full Time, Permanent
Location: Homeworker (Birmingham)
Working Hours: Monday-Friday (9am-5pm)
Salary: £Competitive DOE
Highly competitive salary
25 days holiday
Additional day off for your Birthday
Exam support and career progression
Employee assistance programme plus other excellent benefits you’d expect from a leading global organisation
Crawford is the largest publicly listed independent provider of claims management and outsourcing solutions globally with nearly 9,000 employees in over 70 countries around the world. Providing industry-leading services spanning across loss adjusting, surveying, subsidence, environmental, cyber risk, legal and more .
Commercial experience of analysing and documenting complex systems and integrations.
Experience of working in Agile (Scrum/Kanban) software delivery teams using Azure DevOps, VSTS or JIRA.
Excellent SQL and database design knowledge.
Excellent organisation skills and attention to detail.
Excellent written and verbal communication with internal and external stakeholders at all levels.
Nice to have:
Experience of RPA
Experience of working as a software developer.
Knowledge of the Insurance industry.
General Background, Experience & Professional Qualification
STEM Degree or equivalent.
At least 5 years commercial experience as a technical business analyst on large projects.
Experience of delivering complex B2B integration or data mapping/migration projects.
To work with internal and external stakeholders at all levels to analyse both functional and non- functional requirements.
To work with Scrum Masters and Product Owners to agree a deliverable solution.
To create technical documentation or user stories for both offshore and onshore development teams to a standard that allows them to enhance existing/create new applications or system integrations.
To work directly with systems and databases to understand how they work without the need to involve developers
To find pragmatic solutions to requirements that align to existing functionality/architecture where possible.
To build positive relationships with internal and external stakeholders at all levels of the business
Run workshops to investigate user requirements, agree solutions and produce good quality output.
Ensure that developers have all the information they need in a timely manner so that projects can be delivered to timescales.
Assist and mentor other analysts as required.
A pragmatic problem-solver
Passionate about IT and technology.
Passionate about improving how we deliver software and integrations to the business and external clients.
A keen interest in continual personal development.
Reliable, personable and patient.
A team player.
Adhere to the company’s RESTORE values
Excellent written and verbal communication skills both technical and non-technical.
Ability to write detail driven user stories for offshore teams with limited knowledge of the architecture
Ability to investigate, to think logically and reason out problems.
Understanding of software design and principles.
Ability and inclination to learn new skills as required.
Due to the nature of our work, this role is subject to a satisfactory DBS check
Crawford & Company actively supports Equal Opportunities and embraces Diversity and Inclusion. So, what are you waiting for? Apply today, we’re looking forward to your application.